I'm trying to get started on my Superbadge for Prompt Building but already stuck with creating the Org on step 4. I waited over an hour and didn't get the activation email. Anyone experience this? Who can I reach out to for help? Thank you!
_______________________________________________________________
- Sign up for a free Developer Edition org with special configuration.
- Fill out the form. For Email address, enter an active email address.
- After you fill out the form, click Sign me up.
- When you receive the activation email (this might take up to an hour), open it and click Verify Account.
- Complete your registration by setting your password and challenge question. Tip: Save your username, password, and login URL in a secure place—such as a password manager—for easy access later.
- You are logged in to your superbadge Developer Edition org.
2 answers
It is a common issue when signing up for special-configured
Developer Edition orgs (like the ones required for Superbadges). A few things you can try:- Check your spam/junk folder – sometimes the activation email gets filtered out.
- Wait and retry – while Salesforce says “up to an hour,” it can sometimes take longer, or the request may time out. If you don’t get the email within a couple of hours, try signing up again with a different email address (preferably not your corporate one, since some firewalls block the activation emails).
- Use Gmail/Outlook – public email domains tend to work better than restricted company ones.
- Contact Salesforce Trailhead Help – if you’ve retried a couple of times and still don’t get the activation email, you can open a ticket here: Trailhead Help. They can either resend the activation email or reset your signup attempt.
Let me know if this helps!!!
