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Surely not the only one struggling with this? I am only starting the conversation a new since the last related question was in 2021 with no solution in sight. I am having the same result every time I try to Import a Knowledge Article in a .zip from Setup: "An unexpected failure during loading has caused the import to stop.". Following every step from the official help materials and from this: YouTube tutorial

. I only wish that they have showed us the final result, but I believe that they got to the same place I am getting :0). I would appreciate highly any tips on resolving this. 

 

#Data Management  #Knowledge Base  #Knowledge Article  #Knowledge Management

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