so i have a 6 email journey i need to send out, and my client wants to alert a internal group mailbox if a customer clicks on a specific link in any of the 6 emails. I know I can create a "Task" into Salesforce for this, but what are my options to send out an email out of MC instead?
2 answers
Hi, @Jason Spence
An article I wrote might be helpful. Please take a look.
■ Automatically Sending Another Email When Clicking a Link in an Email Sent from Marketing Cloud
- The example in this article sends a second email to the same subscriber.
- Since CloudPages is used, it’s important to consider Super Message consumption.
- There’s a possibility of clicks being triggered by click bots.
