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Hello,

 

I created a Help Center Experience for our final customers (guest users) to have access to our public knowledge article.

 

I created Topics, Navigation and featured topics using Content Management, but when i go to Article Management, it's empty. I might have missed something in the setup somewhere. Can you help?

 

#Experience Site #Knowledge #Knowledge Articles

3 answers
  1. Jul 1, 2024, 8:32 AM

    Hi I think I understand what you mean now that when viewing the articles through Workspaces > Content Management > Article Management you don't see any articles.  If this is this without changing any filters I would agree it's because the article may not be published. Or are you using data categories to partition the database?  If so I would recommend checking this article : https://help.salesforce.com/s/articleView?id=000387727&type=1

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