Hi All,
I have disabled all the chatter settings and only enabled for user to receive digest email.
Few users are not getting digest emails can someone help me if i am missing anything.
Please find the SS of the personal setting as well as the email setting-
We had this happen to some of our users when they switched us to Hyperforce. They got the daily digest day of switch and then didn't after, whereas others were unimpacted. We pulled our email logs and saw the same report behavior the user described.
When I contacted support, they could not determine why or who was impacted, nor that it was caused by the switch. The suggestion was to make a change on their Chatter notifications setting and follow a new record or group after doing so. When we did this the impacted user then began receiving the digest again. We still don't know who isn't receiving notifications that should be based on what they follow. Left to only help those who noticed.
