Filter TO field on send email?

Question

Let's say you are on a Contact, Account or Opportunity. You go to the activity section and find the Email button. You start typing someone's name in the TO field and SFDC starts predicting names for you. The problem is, it's prediciting users that are no longer active and contacts that are no longer active.

Is there a way, even with APEX, to filter the TO field so that it does not show inactive users or inactive contacts?

Priya Ranjan · Answer

Hi George, To hide the inactive user is still in idea phase.  Check this link for similar query :- https://trailblazer.salesforce.com/ideaView?id=08730000000l5ahAAA regards. Priya Ranjan

Filter TO field on send email?

Apex

Related Learning

More Help