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Hey Everyone! Do I understand correctly that enabling  "Sync emails with the CRM"   on the Email Logging Settings in Connector will sync ALL Emails (including Engage Emails ) when "Sync Engage emails with the CRM" will only sync Engage Emails?  Help to understand this setting #Pardot Salesforce Sync #Pardot Email #Pardot #AccountEngagement

2 answers
  1. Nov 23, 2023, 4:37 PM

    The Sync emails with CRM setting is often regretted as anything sent as an AE email shows up in the same feed as any other action, task or correspondence. So some people really don't care for it.  It also takes up org storage, which for some companies can be an issue. On an org without Engage, the sync engage emails setting is missing, and they are independent checkboxes. So I'd expect that the two settings are independent of each other and do different things. 

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