Skip to main content

The record type was renamed from Individual org to a user and it has populated everywhere. Does anyone know how to change this back to "Individual"? We have played around with NPSP a little bit so I'm wondering if our settings need to be adjusted. Thank you for any help

#npsp #Record Type

1 answer
  1. Feb 22, 2023, 4:36 AM

    In your screenshot of the account field history, it is showing that the record's Name field has changed, not the Record Type.  Record Type is a different field.

     

    Also, in your Settings screen you have chosen the Household Account model, so the "One-to-One" record type doesn't apply anyway.

     

    When you say "populated everywhere", do you mean that all your contacts are linked to the single account now named "breonna hall"?

0/9000