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Hi all,

As some of you know, it is not possible to sync emails between Salesforce and Outlook if Einstein Activity Capture is not activated, I mean this is a possibility. Activating EAC implies additional costs for more than 100 users and you data is not stored in Salesforce anymore but in AWS.

I've heard about Revenue Grid and someone added the alternative Cirrus Insight.

What is your experience as user either of Revenue Grid or Cirrus Insight? Would you recommend it?.

@Cirrus Insight and Revenue Grid Sales reps, please do not use my thread to write "please contact me", I would appreciate.

My customer would like to send invitations to their event attendees and them to receive notifications when they are invited.

 

Looking forward to knowing what your experience was.

 

@Salesforce Administrators & Developers, @* Customer Architect Community *, @* Sales Cloud - Best Practices *, @Data Quality & Management

3 answers
  1. Dec 14, 2022, 7:53 AM

    Hi all,

     @Andrew Russo, thanks for sharing your experience. Aren't you afraid about the limitation with EAC that your data will be stored on AWS only 24 months and then deleted?. Aren't you afraid that AWS is storing confidential data of your org? 

    @Pamela Wakeman, is the tool expensive?. You can write me per Inbox if you think that information is something you can not share here (hopefully is that possible)

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