FavoriteCharity Mabaso (Fluidra SA) asked in #Service CloudApr 11, 2022, 9:44 AMService Cloud Social PostUsers are unable to access comments on a case from client on facebook, what could be the problem. Please assist. @Social Studio @* Service Cloud * 8 answersSortSort by DateSort by Most HelpfulSort by DateLoad more comments...Charity Mabaso (Fluidra SA)Apr 12, 2022, 7:40 PMUsers have case comment permission enabled but still still they can't view facebook comments.@Tulasi AbothulaAdd a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Charity Mabaso (Fluidra SA)Apr 12, 2022, 7:40 PMUsers have case comment permission enabled but still still they can't view facebook comments.@Tulasi Abothula