Skip to main content

Hello,  I enabled Einstein Activity Capture and assigned the permission set to one User and their Calendar quadrupled all Events. Has anyone else seen this Activity? 

1 answer
  1. Feb 22, 2022, 6:26 AM

    check this-:

     

    • Events also appear on the Google or Microsoft calendar in Salesforce. To avoid seeing duplicates with the My Events calendar, we recommend that you hide the Google or Microsoft calendar in Salesforce. If you do view events on the Google or Microsoft calendar in Salesforce, keep in mind that changes to events in Salesforce aren’t reflected in Google or Microsoft calendars in Salesforce. Changes to events made in Google or Microsoft calendar applications aren’t reflected in Salesforce if the event started two or more days ago.

     check this-:

    https://help.salesforce.com/s/articleView?id=sf.aac_event_considerations.htm&type=5

    https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A96kOSAR

0/9000