I have an Approval Process. For first step I am not using any Email Template. But for second step I am using Custom Email Template. Now, How can I insert Approval Link in that Email Template. I have already used {!ApprovalRequest.External_URL} and {!ApprovalRequest.Internal_URL}, It throwing error as shown in image. It saying that, "already Responded" but it was not responded by anyone. I think, It giving link for First step of Approval Process when I use above merge fields. But I need for second step.
Is there any way to implement this ?
#Approval Process #Email #Classic Email Template #Email Template #Automation #Trailhead
What I found is when I looked at the available fields under the Approval object had no Internal or External Links - however I still referenced them in the templates and the Approvals links did show up!
