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We were able to install the plug-in and see the Inbox pane in Gmail. But what we've built in Lightning App Builder in our Sandbox, is not what we see on the pane in our Gmail. Is there some reason why the changes to the pane view in Sandbox wouldn't carry over to what we see live in our Gmail?

 

The Gmail view doesn't include our work queue, and other updates to the we made to the lightning app builder pane view. Please see screenshots below. 

Salesforce Inbox Help

 

Pane We Built in Sandbox.png

 

Thanks for the help! #Salesforce Inbox #Inbox #Gmail Integration

6 answers
  1. Tom Bassett (Vera Solutions) Forum Ambassador
    Nov 22, 2021, 7:00 PM

    Please excuse the length of this screenshot but hopefully this gives you a idea of how this should be setup.

     

    Please excuse the length of this screenshot but hopefully this gives you a idea of how this should be setup.

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