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Hello Trailblazers,

 

Maybe someone can help me out! I'm trying to use the "Add to Pardot List" button from the Related Contact related list on Account records. I've made sure to select the button from the related list properties in Page Layout, but for some reason, the button is still missing. Can someone help me get this sorted out??

 

The button is selected for the related list:

Missing

But is still missing from the related list??

missing pardot button.png

Thanks for your help!

 

#CRM Configuration #Contacts #Related List #Pardot

2 answers
  1. Oct 20, 2021, 1:11 PM

    Hi Clare,  

    To the best of my knowledge, you can Add to Pardot List buttons do not function on the Related Contacts related lists on Account records. 

     This related list is from the Contacts to Multiple Accounts Salesforce functionality.  Please refer the link for more information:

     

    https://trailblazer.salesforce.com/issues_view?id=a1p4V0000003x4rQAA&title=add-to-pardot-list-and-add-to-engagement-studio-list-do-not-work-on-account-records-related-contacts-related-list

     

    If you have additional questions or need further details, just let me know and I will be happy to assist further. 

     

    Thanks,

    Akansha

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