We have a public community set up for customer support, which includes Knowledge Articles and the Files associated to them. When the Guest User clicks "view all" on the Files section, they're able to see Owner and Last Modified by, but we want that removed from their view. I tried changing their default search layout, which didn't work. I tried to update the field access but those fields are locked. The File related list on the Article layout also doesn't give me anything to work with.
#Guest Users #Site Guest User #Knowledge Articles #Experience Cloud #Field Accessibility #Service CloudAny thoughts?
Hi @Manoj Nambirajan, I tried that out but it doesn't effect the list view at all, when I click "View All" from the Article page. I noticed even when I go into File Details as the Guest User, while the field isn't on the layout, it is still showing on the Highlights section on the top.
