Hi All -- we are now a few days post-migration so wanted to touch base!

As you know, the Power of Us Hub migrated into the Trailblazer Community as of Monday, Nov 15. Woohoo! We’ve seen a few questions come up so wanted to address those below. 

1) How do I view Salesforce.org Documentation + Best Practice Articles?

• Context: All knowledge articles including product documentation and best practice articles still remain in the Hub. 
• Until Nov 23 — you can still access knowledge articles by opening an incognito browser and then navigating to the knowledge page: https://powerofus.force.com/s/knowledge. 
• After Nov 23 — you will be able to view knowledge articles as normal (do not need the incognito window). Also, as of Nov 23, there will be a landing page that will point you to the Trailblazer community (and the knowledge tab will be accessible for documentation).
• At some point (no date set yet) the knowledge base will be migrated into help & training, but no date yet.

2) Where do I find all the groups from the Hub?

• Find Nonprofit groups under the Nonprofit Cloud filter
• Find Education groups under the Education Cloud filter
• Find all groups from the Hub in the Quip doc here that will live in the group details of the Customer Hub group — this shows you where groups that were migrated from the Hub and where they live know here in the Trailblazer Community.

3) I don’t see my group from the Hub, where is it?

• You can search for groups in the Community → Groups Tab HERE (make sure you select “All Groups” tab)
• If you cannot find your group in the community, and you also cannot see your group on this list in the Quip doc then that means it was not migrated. We completed the group audit over the summer so it is likely that groups that were not migrated were created after the audit was completed.
• If your group was not migrated but you’d still like a group, don’t worry! We can help you set up a new one :) 
• As of next Tuesday (Nov 23), the community team will regain access to Hub backend data (which was put into maintenance mode for the migration + 1 week following) and can help those who want new groups to create new groups in the Trailblazer Community — we can share with you who the members from the Hub were so they can invite them to the new group. Please DM me, @Lizzy Roberts, if you’d like help!

4) I don’t see my profile data from the Hub?

• Your Power of Us Hub profile was mapped to your Trailblazer Community profile matched by email + data of recent activity. We asked all Hubbers in the months prior to the migration to confirm your primary user in the Hub and this profile is what was matched to your Trailblazer Community profile. 
• If you have questions about your Trailblazer ID (TBID) please contact Trailhead Help.

5) I’m lost, is there enablement to help me navigate the new community?

• I know settling into this new community can be overwhelming, we are here to help! 
• @Anne Young, @Bo McSwine and I hosted two “Launch & Learn” webinar sessions before the migration to help folks get situated in the new community. You can find the recordings to those on the Salefsorce.org YouTube channel HERE.

6) Can I still access the Power of Us Hub? 

• The Power of Us Hub has officially migrated, so there is no way to access the Power of Us Hub, as of November 15. 
• What is still accessible is knowledge, which will live in the Hub until it also migrates (no date set yet). See Question 1 for the update on how to view knowledge.
• There will be a banner “we’ve migrated” until Nov 23, and then there will a landing page that points to our new home.

Overall — Anne, Bo and I are here to help YOU! We know there are a lot of changes happening and it can be a bit overwhelming but we are here and everything will become more familiar as we get settled in :)  Thanks, everyone for your patience!

Have comments/questions/feedback? Share in → @Salesforce.org Community Feedback 

Cheers!