Re-posting, originally posted as a follow up question to another post, but re-posting for more eyeballs.
I am working with an organization and they already use MobileCause. Recently, they migrated to NPSP and I would like to integrate MobileCause. I got in touch with MobileCause via their website's "Contact Us" type interface, and had a conversation with a salesperson. Unfortunately, I did not get the information regarding Salesforce integration that I was hoping to get.
MobileCause app on Appexchange is an expensive product and they do not offer free trial or test drives, therefore I am very interested in knowing how the community's experience with the MobileCause app on Salesforce appexchange is.
If anyone on this forum has any pertinent information/experience, then I would like to interact. TIA.
One of the groups I work with has MobileCause installed in both a sandbox and in production. Apparently it used to work (probably 2022) and they seem to have been happy with it. In this case it is not NPSP but rather WaterGrass, which for all practical purposes should function about the same as the NPSP. So it seems promising. But it appears not to be working fully at the moment (March of 2023). I have little information about MobileCause but am trying to dig into it. What I have found thus far, though, is that the app is bringing data into the database but it is in a "pending" status and that seems to mean it's not being processed into Contacts and Opportunities. We are looking into why that is the case. I'll try to post back if I find anything out.
