Users of the NPSP community are experiencing issues when they need to reset the password through the forgotten password button on the login page. When the link to reset the password is send to their inbox and when they click on the link, the system or the link take them back to the reset password page again and looping like that. Only when the Admin from the system setup rest the password then the users are able to reset their password.
Has anyone experience this? Or what could be a solution to solve this issue?
6 answers
@Jacques Mbiya Kafuka & @Wynona Heim Have either of you attempted to have a community user copy and paste the link in the email into an Incognito window?
