Hello!
We have EDA set up to populate the Primary Academic Program on the related Contact record when an academic program affiliation is set as primary. This morning my team noticed that there were records that did not have the primary field set, and I found that if the primary flags were updated in bulk the primary academic program field was not being updated. Our bulk integrations updated the primary flag on the affiliation as intended but the primary academic program field on the Contact was not updated accordingly. If I update the primary flag on the affiliation one record at a time (in the Salesforce interface and via API) the updates will take. Has anyone else encountered this?
Hi @Jace Bryan ! It was an attempt to update existing affiliations, but it turns out the test record that was generating the errors had a mismatched external system ID that was pointing to a different contact record. Once I corrected the external ID the error went away. I'm not sure of the specifics, but it was a data issue on our end.