I've implemented MFA in our Sandbox using the Salesforce Authenticator app and have everything setup for myself to test. When I attempt to login to Salesforce I get the message "Use Salesforce Authenticator to approve the request to Log In to Salesforce." stating they've pushed the notification for me to Approve/Deny it to my phone. However, I never seem to get those push notifications. I always have to click Having Trouble and using other verification methods for logging in and use the code from the authenticator app. After doing that I'm able to get in. Has anyone else been experiencing this issue? Thanks
I was also facing the same issue. I did checked following
Mobile phone settings for the notifications for the salesforce authenticator app.
Internet connection should be stable or else you will recieve the notification after a certain time delay.
Keep refreshing the Authenticator app when you send for approval.
It did not worked instantly but after some time It started working. But sometimes there is no other way but to use the security key.
