Hi. When I right-click on an appointment in Gantt schedule, there is a set of options like: Details, Flag, Reschedule, Get candidates, Reshuffle, Change status, etc. Some of these options relate to automatic scheduling that our org does not use. For example, we never need to Reshuffle, or Get candidates. Similarly, when our dispatchers choose Reschedule, the behavior is not designed to align with our other processes in the app. Instead, we have alternative command for them to use.
However, they sometime forget, and choose one of these actions that they are not supposed to. Is there a way for me to hide them from their view? No one in our org is using these commands. Ideally, they would be hidden from every user. Is that possible?
Thanks
I tried following these steps: https://help.salesforce.com/s/articleView?id=000395850&type=1
But it did not work for me. Myself as an admin and dispatcher profiles can still see the button when you hover over a SA in the Gantt.
