Hello All,
Hope you all doing well. I have created one ChatBot. I have used Apex Action to make a HTTP callout to get chat response.
It is working fine. But when I'm trying to embed URL in the chat message it is coming as raw URL(with anchor tag) not as hyperlink.
I am trying to achieve as below:
#Live Chat #Chatbot #Chat Transcript #Chat Box Character Limit #Live Agent Web Chat #Sales Cloud #Service Cloud
2 answers
Hi there, It is possible with custom code[lwc]
https://github.com/shunkosa/einstein-bots-ui-recipe
Regards Ankit