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Hi, There are two users in my organization not able to see the 'New" button on the case comment related list on the case record. When I am logging as them I can see the "New" button but it is not showing up for them. Please suggest how to troubleshoot the issue?

 

Thanks & Regards,

Megha

1 comment
  1. Apr 12, 2021, 1:09 PM
    Hi Megha, try having the user view the page under the same browser you are using (ie chrome, firefox, etc). Let me know if that makes any difference....
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