Hi, There are two users in my organization not able to see the 'New" button on the case comment related list on the case record. When I am logging as them I can see the "New" button but it is not showing up for them. Please suggest how to troubleshoot the issue?
Thanks & Regards,
Megha
1 comment
Hi Megha, try having the user view the page under the same browser you are using (ie chrome, firefox, etc). Let me know if that makes any difference....