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Topics#Email MarketingCameron Maier's Question
Cameron Maier (Axalta Coating Systems) asked in #Email Marketing
Jun 20, 2019, 5:31 PM

Mass sync prospects in Pardot to Salesforce

I have a question around Pardot and syncing already existing Prospects to the Salesforce contact.  We have the multiple prospects with same email turned on and when importing new prospects, some are automatically synced where some are not.  I require the sync so the Prospects will automatically show up on my dynamic list that I built.  The dynamic list rule is any prospect that is assigned to a specific CRM Campaign.  When I find that prospects are not being added to the dynamic list, I go and manually click the "Sync with Salesforce" button on the prospect and then they appear on the dynamic list.  But I would hate to have to do that for ~2000 prospects.  Any suggestions?
1 answer
  1. Erin Duncan (Sercante)
    Jun 24, 2019, 4:00 PM
    Do you have "Automatically create prospects in Pardot if they are created as a Lead or Contact in Salesforce" enabled on your SFDC to Pardot connector? If not, this option will make sure any contacts/leads in SFDC with an email address are synced to Pardot so Pardot can match the prospects you are importing on the Pardot side. 

     

    If your database is under 50K, you could also try to trigger a full sync by creating a new custom field and just deleting this field when you are done. More info here: https://help.salesforce.com/articleView?id=pardot_prospect_full_sync_options.htm&type=5
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