My users are looking at the Engagement History of Contacts in Salesforce (derived from Pardot) and notified me of the "List: Prospect removed from list" notion in the history.
I cannot seem to find out what it means and whether or not the Contact (Prospect) has actually received this email. When checking the Email Report it seems like the Prospect received the email, but I don't understand why he has been removed from the "List" and which List they are referring to. When I check the dynamic pardot list that is used as recipient list of the Engagement Camapign, the Prospect is still on there. Who can help me out?
Kind regards,
Jurgen
10 answers
That's because after sending email, the prospect is no longer met with conditions of dynamic list or the prospect is no longer on the list at the time the email was sent.
