Hi #Ohana, We have discovered a need to allow customer's to 'go backwards' when interacting with the Bot.  Looking for insight on making this available.

We are using intent functionality and want to be able to allow the customer to go back to the previous message/menu if the wrong selection is made from the menu driven Bot.

I don't see an option in Dialog:  https://help.salesforce.com/articleView?id=bots_service_system_bot_dialog.htm&type=5

@* Service Cloud * @Serviceblazer Community Group