Hi Everyone,
I have a journey that is using Salesforce Data as the entry event. This journey evaluates Lead records created in sales cloud and based on the field updates the decision splits is used to trigger email from Journey Builder to lead records.
Here i am choosing Contact Data for the evaluation in Decision split and the path that i am using is Contact data > Attribute group created during MC Connect > Lead_Salesforce_1 (Synchronized DE)
Issue is that the journey is not evaluating the values via decision splits.
#MCAskAnExpert, Could you please suggest me what is the approach that needs to be followed to make this work ?
1 comment
Salesforce Help article about Journey and Contact Data in Decision Splits: https://help.salesforce.com/s/articleView?id=sf.mc_jb_journey_contact_data_decision_splits.htm&type=5