#MCAskAnExpert0 discussing

Can someone suggest the best step by step method to integrate Zoom with Marketing Cloud.

Like bring in registrant, attendee and Webinar details to Marketing Cloud from Zoom Webinars.

#Integration

Hello together,

one of our customers is currently trying to identify Contacts in All Contacts that qualify for deletion. In order to get an overview of all contacts (and not only subscribers), we created a Mobile List in Contact Builder (using MobileConnect) with one condition (ContactKey is not null) and then queried the list for further analysis (as described by @Rafał Wolsztyniak on stackexchange). So far, so good.

Now I'd like to know if there's an easy way to pre-filter Contacts based on the Business Unit they're related to (if any)? We specified the MID for "Business Unit ID" (System Data > Contact > ... ) as an attribute filter in the Mobile List to narrow it down, but this does not return any result, meaning we get an empty list (although we do know that "Business Unit ID" is not empty when we filter for "BU ID is not null").

So, when MID is obviously not working, which value do we need to specify as "Business Unit ID"? Any other ideas on how to filter Contacts based on BU? Thanks in advance! #Marketing Cloud

We are using single Contact Key for email, sms, and Push notifications and this contact key is used across our organization and many applications.. How do I use Audience Studio for all these channels by using Contact Key? Can you please explain how do I track the details of SMS and Push notifications and send it to Audience Studio?

@Christina Norton

#MCAskAnExpert, #Audience Studio, #SfmcJourney

@Darryl Brown #MCAskAnExpert - does contacts/emails listed in the auto-suppression / suppression lists count as billing contacts? what are some best practices to keep your contact list under the billing contact threshold?

We have 3 business units, one is meant for general marketing. The business would like to use the same practice, of uploading a csv, for the current holiday season. If we use 2 of our BUs for integrating with our 2 sales orgs, and one for general marketing - should we stick with uploading csv files process for that 1 BU?

I have understood the Impression pixel, like how to use them in content Builder, sending hashed email to DMP etc.. but not the click & event tracker to send them to Audience Studio? Can you please elaborate the click & event tracker  and help me to implement in Marketing Cloud?

@Christina Norton

#MCAskAnExpert, #Audience Studio , #SfmcJourney

 Hi Everyone,

I have a journey that is using Salesforce Data as the entry event. This journey evaluates Lead records created in sales cloud and based on the field updates the decision splits is used to  trigger email from Journey Builder to lead records.

Here i am choosing Contact Data for the evaluation in Decision split and the path that i am using  is Contact data > Attribute group created during MC Connect  > Lead_Salesforce_1 (Synchronized DE)

Issue is that the journey is not evaluating the values via decision splits.

#MCAskAnExpert, Could you please suggest me what is the approach that needs to be followed to make this work ?

Hello everyone, we are trying to track the conversion of the email sends of the journey builder in the Sales cloud. What is the best way to create an attribution model of the emails? Can setting up UTM parameters be enough? What's the best way to do it? For now, all we have of the metrics of the journey is open, click rates ...Please help me set up tracking. #MCAskAnExpert #Marketing Cloud #trackingemails

In Marketing Cloud Email Studio, is there something I need to do to set up the pre-header to display correctly? I am testing an email in which I entered pre-header text, but when I send the test, the preheader only displays as %%PreHeader%%. See email-preheader.png.  There is a dropdown next to the preheader area in the email that says that AMPscript variables must be assigned a value. I assume that  I'm assigning a value when I type in the preheader text in the text box. Please advise on how to get the preheader to display in the test email. 

#MCAskAnExpert

We set up a new BU and new domain during the SAP configuration and were originally advised to set up a dedicated IP and go through the IP warming process for a few weeks. Looking at our send volume (approx. 66k a month) we're quite far from the 250k threshold and were advise to switch back to a shared IP and use our dedicated one if we reach 250k in the next few years.

#MCAskAnExpert what are your thoughts on this? Has anyone experienced this? What are the downsides of using a shared IP? Would you recommend it? If you have some case studies, could you please share these? #TrailblazerCommunity #Trailblazers #Marketing Cloud

Thanks all!