🐺🐺[Picks from the Pack: Customer Success] 🐺🐺April 17, 2020
QUICK TIP: Always open your weekly digest email on Monday mornings – one of the best ways to get quick access to our newsletters.
🚨 COVID-19 GLOBAL RESPONSE 🚨
Salesforce experts are ready to support you and your business during this challenging time through our webinars, office hours, and other free virtual events.
Inside this week:
FEATURED WEBINARS
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How Salesforce Leaders Drive Collaboration & Customer Success in a COVID-19 World
Thursday 4/23 @10 AM PT | 1pm ET
Join members of the Salesforce Customer Success leadership team to learn how we are organizing our teams during this time and continuing to drive value for our customers. You’ll leave with an under-the-hood view of what’s working for Salesforce and actionable insights for the future as we prepare for a return to the office.
Register: sfdc.co/COVIDLeadershipLessons
Also coming up next week:
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Enabling a Thriving Remote Workforce for Employees and Managers
Tuesday 4/21 @10am PT
https://attendee.gotowebinar.com/rt/8038616778201254667?source=PicksPack
How to Setup an Emergency Information Bot in 30 minutes
Tuesday 4/21 @4pm BST (11am ET)
https://register.gotowebinar.com/rt/7092401260730272782?source=PicksPack
Technology to Support a Thriving Remote Workforce
Tuesday 4/21 @4pm PT (9am AEST)
https://register.gotowebinar.com/rt/5545292742916539150?source=PicksPack
Searchandising: 5 Crisis-Era B2C Commerce Strategies You Should Make Permanent
Thursday 4/23 @10am PT https://attendee.gotowebinar.com/rt/2526954104064893452?source=PicksPack
Latest Resources
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- April Tech Updates
- Quip Academy has gone Virtual!
- *NEW* Virtual Circles of Success
- How Leading Companies are Serving Their Customers, Employees, and Communities During COVID-19
- Our Business Continuity Plan Throughout the Pandemic
To get the latest information on available resources, please visit our COVID-19 Support page. https://sfdc.co/Covid19Support
COMMUNITY HIGHLIGHTS
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- Virtual Camp Success: Lightning and Governance & Adoption Recordings and Decks
- Admin Blogs: Advanced Reporting Features for New Admins | Admin Best Practices:
Reports and Dashboards
- Ask an Expert:Financial Services and HLS
- SBA Lending Solution Community
@Cristina Moscoso @Elna Miller @Mia Velasco
