Hi all,
Can you break down Einstein Send Time Optimization to a more granular level?
I've recently activated the send time optimization report which looks great. However due to the nature of our business, a key communication goes out at a set time twice a week which has a high level of engagement. This heavily skews the report to those two send times, which isn't helpful for our wider communications.
I can't see a way of breaking the data down any further than at the business unit level. This report would be extremely useful at a campaign level or something similar.
Any ideas on how I can break this data down?
1 comment
Hi John, this is not very timely to your post, and I apologies for that. But if you are interested in the latest on Send Time Optimization, and chat with our experts, you might want to register for our Einstein for MC webinar: https://success.salesforce.com/0D53A00004vEPei