Thank you to all of our #Trailblazers for coming to our #TrailblazersfortheFuture workshop in Plano, TX last Thursday!  This was our best event yet, with interesting and interactive discussion around communicating with customers in new and emerging channels and leading with EQ and empathy. Together, we heard from amazing thought leaders, learned from subject matter experts and each other, and took away best practices for hiring, motivating, coaching, and training high performing contact center teams.  A very special "thank you" to our gracious hosts from Intuit -  @Loren Lacy @Fiona Blakesley @Luana Toney, and @Julie Avila, for setting us up for an incredible day of thought leadership, networking, hands on learning, and strategic insights. Thank you as well to @Julie O'Donnell from Timetrade, who flew out from MA to share her expertise and experience in building and engaging with a team of exceptional #managers and #agents.  

Missed the Plano event?  Don't worry...we have two more #TrailblazersfortheFuture  events this year.  Check out our roadshow schedule at http://salesforce.com/t4tf and join us as we unite our leaders in customer service excellence! #T4TF #Trailhead #Service Cloud 

@Kourtney Martin @Conor Volpe @Amy Rost @Sarah Patterson @Todd Enders @Zoe Fishman @Nicole Sult @Kevin Bosak @Stacie Heim