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#Tableau Mobile토론 중인 항목 2개

I have developed a dashboard in Tableau Desktop v.2024.2.8 that has uses navigation buttons to go between three levels of the dashboard: Overview, Landing, and Details. The navigation works just fine in the default layout but scrolls to the middle of the page in the mobile layout when navigating from overview to landing (It works just fine going from landing to details). 

 

To fix the mobile layout overview to details scrolling issue, I have tried:

  1. switching from navigation button to filter actions,
  2. changing the default layout to Fixed (powerpoint)
  3. moving the containers in the mobile layout to start in the top left (xy=0). 

After doing these three things, it works for the first time for one of the metrics I select on the overview page, but then it reverts when I try the same action again.  

 

All I need to happen is the navigation take the user to the top of the page when they are navigating from the overview page to the landing page on their mobile phone.

 

 

 

 

#Tableau Mobile

답변 2개
  1. 9월 14일 오후 7:54

    The solution I stumbled across was that all navigation buttons have to be towards the top of your screen. If you have to scroll down to click on a navigation button, then tableau will not reset the page to render at the top but rather at the Y position of the button.  

     

    It was going to take a lot of work to sanitize the dashboard to point that I could share it here, but in the end that might have been faster!

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Hi, it seems we cant adjust the filter of exisiting following metrics on tableau pulse while accessing it by mobile. Is it a bug ? Or the function is absolutely not available when we access by mobile ?

Thanks

답변 1개
  1. 2024년 6월 3일 오후 10:27

    Hi Monika,

     

    Sometimes when you convert from normal view to mobile view the filters will only operate on the original normal view - I've never done enough research into the specific reason why this happens but you can confirm this by using the filter and switching back to the normal view - it should have applied on that screen, but doesn't on the mobile view.

     

    To get around this, just delete the filter, then in the mobile view re-expose the filter which you know will apply to that sheet, and it will work just like the original should have. Technically this is 2 separate filters, but I doubt your usecase will have users that dynamically switch between mobile and desktop views (its a very rare event and F5 refresh will fix it).

     

    HTH

     

    Peter

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Context: Our users utilize Domain Accounts

(Active Directory) to authenticate. When a user's domain password expires, they currently cannot update it directly within the app.  

Question

: Is it possible to configure or customize a dedicated page/view within the Tableau Mobile Application that prompts a "Password Policy Request to Change Password"? Specifically, can users natively change their expired domain password from within the mobile app interface, or what is the recommended best practice for handling expired domain credentials on mobile?  

 

#Tableau Mobile

답변 1개
  1. 7월 10일 오전 8:45

    Hi @Athena Hoi

      Tableau Mobile does not support changing an expired Active Directory password within the app. Users must update their password through their organization's identity provider, VPN, or password reset portal.  

     

    The best practice is to use SAML or OpenID Connect with your identity provider, which can redirect users to the password reset page when their password has expired. This provides a secure and seamless authentication experience.

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Context:

We want to ensure robust session management when a user updates their domain credentials via a desktop/web browser.  

Question: How does the Tableau Mobile Application handle active login sessions when a user's domain password is changed on a desktop? Specifically, will the mobile app automatically trigger a session timeout

and force the user to re-authenticate with their new password upon their next interaction? If this is not the default behavior, how can we configure this enforcement?  

 

 

#Tableau Mobile

답변 1개
  1. 7월 10일 오전 8:44

    Hi @Athena Hoi  Tableau Mobile does not automatically sign users out when their domain password changes. If the authentication token is still valid, the user may remain signed in until the session expires or the token is revoked. To enforce re-authentication, configure your identity provider (such as SAML or OpenID Connect) to invalidate active sessions or reduce the session timeout. This ensures users are prompted to sign in again with their new password. 

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The tabular report header background color is not visible in the Tableau cloud report when accessed through a mobile browser link. 

Browser report snip: 

The tabular report header background color is not visible in the Tableau cloud report when accessed through a mobile browser link.

Mobile Device snip:- 

 

image.png

 

 

 

 

 

#Tableau Mobile  #Tableau Cloud  #Tableau

답변 1개
  1. 6월 20일 오전 8:01

    Hi Leela V,

    I looked into this and found that the issue of the header background color disappearing in mobile browsers was just recently reported (on June 19, 2026) as a Known Issue for Tableau Cloud. The development team is currently investigating it. 

     

    Reference: Salesforce Help (Known Issue) Tableau Cloud Dashboard Header Loses Custom Background Color When Filters Are Applied https://help.salesforce.com/s/articleView?id=005387383&language=en_US&type=1

     

     

    Workarounds: Until a permanent fix is released, you might want to consider the following workarounds:

    • Use the Tableau Mobile app: Since this seems to be a bug specific to mobile browsers, it might display correctly if viewed through the official app.
    • Create a pseudo-header on the dashboard: Hide the actual header of the table, and instead, use an orange "Text object" placed above the table on your dashboard to serve as the header.

    Hope this helps!

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Do Tableau Cloud reports with custom fonts render correctly on mobile devices? Browser level we can able to see the custom font which not able to see in the mobile devices . 

 

#Tableau Mobile

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  1. 6월 15일 오후 5:21

    Hi @Leela V,

     

    As far as I know, custom fonts are not guaranteed to render in the Tableau Mobile app the same way they do in a browser. If the mobile app or underlying OS doesn't support the font, it will typically fall back to a system font. 

     

    If the workbook looks correct in Tableau Cloud via a browser but not in the mobile app, it's likely a platform limitation rather than an issue with the workbook itself. 

     

    For dashboards that need consistent branding across devices, it's usually best to stick with widely supported fonts or validate the design on the target mobile devices before rolling it out.

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100Tableau Server cannot complete the operation because the repository is not available. Wait a few minutes and then try to publish again.JDBC exception executing SQL [SELECT DISTINCT g.id, g.name, g.domain_id, g.site_id, g.system, g.luid, g.minimum_site_role_id, g.grant_license_mode, g.external_user_enabled, g.created_at, g.updated_at FROM groups g JOIN group_users gu ON g.id

= gu.group_id WHERE gu.user_id = ? AND g.site_id = ?] [ERROR: invalid input syntax for type integer: ""] [n/a] 

 

Has been working really well since launch but suddenly keep getting this message. Any ideas? I have updated phone and app to latest versions .  

 

 

#Tableau Mobile

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Christopher Yates 님이 #Tableau Public에 질문했습니다

I am trying to embed a viz into a news article from Tableau public, but the mobile layout is showing up as the default (top version on this codepen). If all I do is delete the mobile layout (bottom), it embeds just fine. Both versions show up fine on public itself.

 

To embed, I am just using the embed code found in the share button. This has been an ongoing for our organization but I haven't been able to find other instances of it.

 

Any ideas?

 

Dash with mobile layout

Dash without mobile layout

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Mahmut Onat 님이 #Tableau Server에 질문했습니다

Hello,

We are using dashboards published on Tableau Server version 2025.1.2 and accessing them via tablet devices/Tableau Mobile.

The issue we are experiencing is related to user feedback during long-running queries.

When a user clicks on a filter, dashboard action, or any interactive element that triggers a slow query:

  • There is no clear loading screen or visible loading indicator.
  • Users cannot understand whether their click was registered.
  • This sometimes causes repeated clicks and UX issues.

We are looking for:

  • Is there any way to enable a more visible loading indicator?
  • Is there a built-in full-screen loading overlay option?
  • Any recommended best practice for handling loading feedback in dashboards?
  • Has anyone implemented a stable “loading screen” workaround using parameter actions or navigation dashboards?

This issue is especially noticeable on tablet devices where the default spinner is barely visible.

Any guidance or recommended UX pattern would be greatly appreciated.

Thank you.  

답변 1개
  1. 3월 5일 오후 7:40

    Hi @Mahmut Onat

     

    Unfortunately there is indeed no way to have natively visible indicators on loading or action events on mobiles. So I agree that can be confusing in case you have heavy and complex dashboards. 

    You can post an idea on the Salesforce IdeaExchange portal, there is a category "Tableau Mobile" : 

    https://ideas.salesforce.com/s/post

     

    One implementation alternative that I could think of is the embedding 

    API ; that requires development effort of course but you could develop a web portal using the embedding Api to embed Tableau dashboards and control and listen to the events, then add custom code to handle symbols while waiting. 

    Here are some demos and playground if you want to understand how the embedding API looks like: 

    https://www.embedtableau.com/

     

    https://developer.salesforce.com/tools/tableau/embedding-playground

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답변 2개
  1. 2022년 6월 6일 오전 11:37

    @Yemin Tang​ 

    Hi, in this case, review if there is configured a chain certificate in your Tableau Server:

    https://help.tableau.com/current/server/en-us/ssl_config.htm

    @Yemin Tang​ Hi, in this case, review if there is configured a chain certificate in your Tableau Server:Also, you can check the info here: If this post resolves the question, would you be so kind toAlso, you can check the info here:

    https://kb.tableau.com/articles/howto/connecting-tableau-mobile-to-tableau-server-using-ssl

     

    If this post resolves the question, would you be so kind to "Select as Best"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you.

     

    Regards,

     

    Diego Martinez

    Tableau Visionary and Forums Ambassador

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