Hello,
We are using dashboards published on Tableau Server version 2025.1.2 and accessing them via tablet devices/Tableau Mobile.
The issue we are experiencing is related to user feedback during long-running queries.
When a user clicks on a filter, dashboard action, or any interactive element that triggers a slow query:
- There is no clear loading screen or visible loading indicator.
- Users cannot understand whether their click was registered.
- This sometimes causes repeated clicks and UX issues.
We are looking for:
- Is there any way to enable a more visible loading indicator?
- Is there a built-in full-screen loading overlay option?
- Any recommended best practice for handling loading feedback in dashboards?
- Has anyone implemented a stable “loading screen” workaround using parameter actions or navigation dashboards?
This issue is especially noticeable on tablet devices where the default spinner is barely visible.
Any guidance or recommended UX pattern would be greatly appreciated.
Thank you.
Hi @Mahmut Onat
Unfortunately there is indeed no way to have natively visible indicators on loading or action events on mobiles. So I agree that can be confusing in case you have heavy and complex dashboards.
You can post an idea on the Salesforce IdeaExchange portal, there is a category "Tableau Mobile" :
https://ideas.salesforce.com/s/post
One implementation alternative that I could think of is the embedding
API ; that requires development effort of course but you could develop a web portal using the embedding Api to embed Tableau dashboards and control and listen to the events, then add custom code to handle symbols while waiting.
Here are some demos and playground if you want to understand how the embedding API looks like:
https://developer.salesforce.com/tools/tableau/embedding-playground
