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#Salesforce Admin토론 중인 항목 324개

Upcoming webinar | Aug-18-2026 

The Salesforce Blueprint for Measuring Agentic Success

 with @Zachary Stauber, @Cristina Mondini and @Ankur Sah

  

Knowing your AI agent is "working" isn't enough. Real success means understanding what's actually happening for your customers, your team, and your business. Join us to see how Salesforce approaches Help Agent measurement holistically, from business outcomes and resolution rates to latency, answer quality, and customer feedback. Register HEREUpcoming webinar | Aug-18-2026 The Salesforce Blueprint for Measuring Agentic Success with , and Knowing your AI agent is

#Agentforce  #Salesforce Developer  #TrailblazerCommunity  #Analytics  #Salesforce Admin

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Hi, I am looking to take the Salesforce Platform Admin 201 certification exam and am looking for a discount voucher or any free way to take the exam. What are some legitimate options available to me? 

 

#Free Vouchers  #Salesforce Admin  #Certifications

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it cant be performed because their is a missing standard object in the org,that object name is Program and this module cant be completed please help me to complete this module  

 

#Salesforce Admin

답변 2개
  1. 오늘 오전 6:51

    Hi, if you don't see that object even after creating a new org then create it yourself.

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What exactly does LastLoginDate represent in Salesforce?

Does this field get updated only when there is a successful login/authentication by the user, or are there any other Salesforce activities, system processes, sessions, applications, API activities, administrator actions, etc. that can update LastLoginDate?

In other words, if we see a LastLoginDate of 3-Oct-2025

, can we definitively conclude that a successful login/authentication occurred under that User ID on that date? 

 

#Salesforce Admin

답변 1개
  1. 오늘 오전 7:55

    Hi, the User object documentation doesn't provide any information that could help in explaining your answer but the login history object answers it. There are fields in that object which mentions who/which user/automation logged in. 

     

    In my knowledge no process can update this field except the api login. Otherwise login is not required by any automation in salesforce. If you have a integration user configured then the field will not get updated on a normal user.

    https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_loginhistory.htm

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Unable to Reset Password After Changing Email – Lightning Login Trailhead Challenge

Hi Trailblazers 👋

I’m currently working on the Trailhead challenge “Enable Lightning Login and Test Using the Salesforce Authenticator App”, and I’m stuck while trying to log in as Brochan Pane.

Here’s the issue I’m facing:

  1. I changed the email address for Brochan Pane successfully.
  2. I received the email verification link on the new email address.
  3. I clicked the verification link and verified the new email successfully.
  4. However, when I try to reset Brochan Pane’s password, the password reset email is still being sent to the old email address.
  5. Because I don’t have access to the old email address, I’m unable to reset the password and continue with the Lightning Login challenge.

I have tried changing the email again and verifying it, but the password reset email still goes to the previous email address.

Has anyone faced this issue in a Trailhead Playground?

 

Is there any additional setting or step required to make Salesforce send the password reset email to the newly verified email address?

Any guidance would be greatly appreciated. 

Thanks in advance!

 

 

#Trailhead Challenges  #Salesforce Admin  #Trailhead

답변 6개
  1. 오늘 오전 12:19

    @Sahil Gupta

     Try this approach. Before changing the email address of Brochan Pane, use the System.setPassword() method to set an interim password -> then update the email address and you would receive the email -> On clicking the link, it will ask you to login as Brochan -> use the password that you have set -> it will ask you to reset the password, please do that -> finally on next screen, email would get verified. 

     

    Please try and let me know if this works. 

     

    Thanks. 

    Abhishek

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A few days ago, my usual login method (mydomainname.my.salesforce.com

) started failing with "Problem Verifying Your Identity" and no choices (except contact your admin). 

 

I am System Administrator, with a passkey stored in my pw mgr.  This has worked until a few days ago. 

 

If I visit

login.salesforce.com

, my passkey works like normal. 

 

What guidance did I miss among all the elevated users info recently?  What is the best practice now for a mydomain login URL? 

 

 

#Salesforce Admin

답변 6개
  1. 8월 16일 오후 4:37

    Hey John, 

     

    That's great catch, thanks for circling back and sharing it! Glad you got it sorted without needing a case.

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I have an end user who has an Account Engagement account. This account is now getting moved to Recycle Bin. I have checked the Salesforce account is showing as active. The profile is one of our main profiles and I am also in that profile and I have access to Account Engagement. This is the document I followed to help troubleshoot my issue: 

https://help.salesforce.com/s/articleView?id=000384042&type=1&d=afx

 

 

Any ideas would be greatly appreciated. 

 

#Salesforce Admin

답변 1개
  1. 어제 오후 2:13

    @Terry Howard

    A few things to verify:

    • Make sure the Salesforce user is still Active and has the required Account Engagement permission set/access.
    • Check whether the corresponding Account Engagement user is active and properly linked to the correct Salesforce user.
    • Verify the user has the required Account Engagement role/permissions and that there isn’t a duplicate or mismatched user mapping.
    • If the Account Engagement user is actually appearing in the Recycle Bin, check the Account Engagement user management/setup and restore/recreate the user if necessary.
    • Also check whether the user was recently deactivated, deleted, or had their Salesforce license/profile/permissions changed, as this can affect the Account Engagement user.
    • If everything looks correct, I would check the Account Engagement Setup - Salesforce Integration status and run through the user-sync/integration troubleshooting.
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답변 1개
  1. 8월 14일 오후 4:43

    Hey Mohit, 

     

    Classic Approval Process's standard Reject button can't launch a screen flow, it only has a plain Comments text box, no way to force a required field or picklist before rejecting. 

     

    The real fix is to move this to a Flow Approval Process instead of Classic Approval Process, that's what Salesforce built specifically for this use case. With Flow Approval Processes, you build the approve/reject screen yourself: 

     

    - Create a Screen Flow with a radio button (Approve/Reject) 

    - Use a Decision element, when Reject is selected, show a Rejection_Reason picklist as a required field on that same screen 

    - Use the "Resolve Approval Request" flow action (or Update Records if you're setting the field directly) to set Application_Status__c = Rejected and Rejection_Reason__c from what the user entered 

    - This entire screen replaces the standard Approve/Reject buttons, so your rejection reason requirement is enforced right there in the flow, no separate popup needed 

     

    If you're on Classic Approval Process and don't want to migrate, there's no native way to inject a screen flow into the Reject button, that part's a real platform limitation. Migrating to Flow Approval Process is the supported path here, not a workaround. 

     

    Reference:

    https://help.salesforce.com/s/articleView?id=sf.approvals_step_rejection.htm&language=en_US&type=5

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답변 3개
  1. 8월 14일 오후 7:02

    Hi, Follow Salesforce Admin path first to learn basics of administration in salesforce and then advance to specific cloud such as Sales Cloud. Most of the clouds are built on top of Sales Cloud so it is better to start with that. 

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