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#Trailhead Superbadges28 人がディスカッション中

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Hi all, I’m down to the very last step of the Agentforce Service Agents superbadge, but I keep hitting a wall with the "Improve FAQ Prompt Templates"

challenge. I'm getting the standard validation error about the ‘Coral Cloud FAQ Answer From Document’ missing text, inputs, or not being active. 

 

"Coral Cloud FAQ Answer From Document’ is missing required prompt text, resource input, or has not been activated. Ensure that you updated the template with the prompt scenario text, then saved and activated the version. Review Help article section 'Improve FAQ Prompt Templates' for guidance."

 

 

I see I’m not the only one dealing with this bug. For context, my template is on v6, it is definitely activated, and it has all the necessary prompt text and resource inputs. Does anyone know what I might be missing to clear this error?

 

 

#Support Ticket  #Trailhead Challenges  #Trailhead Superbadges

I am on the second step of this Superbadge and have run into two separate issues. I have walked through this configuration in two separate developer environments, with the same issues: 

 

1. Prompt Template validation:  

When I create the specified prompt template (Translate Survey Input), I update the [Survey Input Field] with the dynamic value of Input.Fitness.Survey_Input__c using the 'Insert Resource' button. I test out the prompt and its working as expected. When I try to validate, I get the following error from Trailhead:  

Superbadge: Prompt Template Builder

 

2. Synchronous Flow error: 

I successfully add the Prompt Template Actions as well as the Update Records action to set the Translated Survey Field.  

 

image.png

 

If I keep this in the "Run immediately" flow, I get the following error when creating a new Fitness record: 

 

image.png

 

I

believe

the fix is to make this entire flow asynchronous. When I switch the flow over to an async path: 

 

 

 

image.png

 

This works, but there is a delay for the updated Translated Survey Input. 

 

Any suggestions would be super appreciated 

 

 

#Trailhead Superbadges  #Flows  #Prompt Builder

4 件の回答
  1. 10月26日 13:38

    New updates to this lesson allowed me to pass using the asynchronous path specified in the help article

Hello guys, 

I want to complete "Report Administration for Agentforce Readiness Superbadge Unit" but it gives me error every time its not a usual error it give like this 'Challenge Not yet complete... here's what's wrong: 

Whoops, looks like there was a problem. Please try again' .

 

Because of that I create a new Org but same thing I received its really frustrating please me help in this regard. 

 

Thanks and regards  

Palash 

10 件の回答
  1. 2025年6月29日 13:35

    Hi @HARDIK K

     

    If you change your browser or clear caches does not helping you in this regard if you are facing same problem which I faced it too then you check your report or otherwise you need to delete your report and fresh try it.  

     

    I hope that you create your report as usual as said in the project then you does not run the report as your first attempt you need to save the report and check the challenge that you could face any error or not then please proceed and check the challenge I hope  you will be successfully complete the challenge.  

     

    Thanks and Regards 

     

    Palash

Hi #Trailhead Superbadges : - I am working on the first challenge in the Superbades part of the https://trailhead.salesforce.com/content/learn/trails/become-an-agentblazer-innovator-2026

curriculum. I created a dev playground i keep running into two issues  

1. How do I point my playground to the developer edition that is created for superbadges.  

2. I created a Flex prompt template and it is activated, however I am unable to map it to the Flows using the Record-Triggered action as it does not show the Run Prompt template action at all. I tried to update the permission set it does not allow me to do so. I tried searching the help I could no where find any helpful items to get me pass this issue. So I am not able to proceed with this. Thankyou

1 件の回答
  1. 10月23日 20:52

    Hi , 

     

     I would suggest trying a new playground . 

    Then, ensure that you connect to your hands-on orgs. 

     

#Trailhead Superbadges  I am getting an error in my Challenge 1 Agentblazer Innovator badge. I create a prompt which works in preview, i cant debug my flow as i am unable to get a fitness record from the picklist so i aborted and attempted to add the details to the contact record ans get an error on the flow  - cant execute flow trigger please see screenshots

1 件の回答
  1. 10月22日 15:05

    Clear browser cache and retry to save. The error message says network issue that might be intermittent issue.

Hi Trailhead team, 

 

I'm working on the

Advanced Agentforce Flow Administration superbadge. The step "Update a Prompt Template with Recent Cases" keeps failing, even though the template works as specified.

 

I keep getting this checker error: "

The prompt template ‘Equipment Repair or Replace Recommendation’ isn’t configured with a dynamic resource for Store name and Equipment asset name. Review the 'Update a Prompt Template with Recent Cases' scenario and related Help article section for flow configuration requirements."

 

Current configuration

 

Flow: Gather 5 Most Recent Cases

(Template-Triggered Prompt Flow, active).  

It passed "Create a Flow That Gathers Recent Cases".

  - Inputs: accountInfo (Account record), assetName (Text), and assetInfo (Asset

    record, added while troubleshooting)

  - Get Asset: AccountId = accountInfo.Id AND Name = assetName

  - Get recent 5 cases related to the store: AccountId = accountInfo.Id, AssetId

    = Get_Asset.Id, Type = Equipment Malfunction, sorted by CreatedDate

    descending, limit 5

  - It loops over the cases and adds Case Subject: {Subject} / Case Description:

    {Description} as prompt instructions

 

Prompt template: Equipment Repair or Replace Recommendation 

  - Template inputs: Store (Account) and Asset (Asset), both required

  - Body: Store: {{Input.Store.Name}}, Equipment: {{Input.Asset.Name}}, and

    {{Flow.Gather_5_Most_Recent_Cases.Prompt}}

  - Flow input mapping: accountInfo ← Input.Store, assetName ← Input.Asset.Name,

    assetInfo ← Input.Asset

 

  It works: for CCC Toronto 325 with "Grandioso 7 - Toronto 325", the Resolved

  Prompt shows the store name, the asset name and the 4 expected malfunction

  cases

. The flow debug log returns the same 4 cases. 

 

I am out of ideas and would appreciate some help

 

#Trailhead Challenges  #Trailhead Superbadges

2 件の回答

 

While the agent is replying fine to the queries asked in Preview

Create the Booking Management Subagent badge completion

But upon checking I am getting Error:  

 

Challenge not yet complete in

sprbdg4agf@lgnd.com

Whoops, looks like there was a problem. Please try again.

 

 

 

 

#Trailhead Superbadges

4 件の回答
  1. 10月19日 8:40

    After exhausting all the resrouces, I decided to raise a support ticket to fast track the request. Before raising a ticket, I thought of interacting with Agentforce agent and it advised me to Save existing version and Activate it. 

    Since the v12 was active, it didn't allowed any changes, so created a new v13 and made the desired changes, Saved it, Committed it and finally, Activated it. Upon rechecking, it went through. :)

Build Your Agentforce Skills for the AI Era! 

 

Agentforce is creating new learning opportunities for Salesforce Admins, Developers, and working professionals.

If you're planning to learn Agentforce, here are some useful Trailhead resources to get started. 

 

Recommended Learning Resources:

  1. Agentforce Basics – Understand AI agents and how they work. 

    https://trailhead.salesforce.com/content/learn/modules/einstein-copilot-basics
  2. Get Ready for Agentforce – Learn Agentforce fundamentals. 

    https://trailhead.salesforce.com/content/learn/trails/get-ready-for-agentforce
  3. Agentforce Builder – Explore how to build and customize agents. 

    https://trailhead.salesforce.com/content/learn/modules/introduction-to-agent-builder
  4. Build AI Agents – Learn to design and implement Agentforce solutions. 

    https://trailhead.salesforce.com/content/learn/trails/design-and-implement-ai-agents-with-agentforce
  5. Agentforce Service – Explore AI agents for customer service. 

    https://trailhead.salesforce.com/content/learn/trailhead-journey/agentforce-for-service

Don't just complete badges. Practice building agents using Subagents, Actions, Flow, Apex, and Data 360.

 

Let's learn and grow together! 

 

#Agentforce #Salesforce #Trailhead #Trailhead Superbadges

1 件のコメント
  1. 10月18日 17:43

    Hi @Venkat Yadav Great resources for anyone planning to learn Agentforce!

    I believe Trailhead is a good starting point, but hands-on practice is equally important. Try building real-world agents using Subagents, Actions, Flow, and Apex.

    Focus on understanding how Agentforce works rather than just completing badges. Practical experience makes a big difference.

    Keep learning and building!

I am working on the Advanced Agentforce Flow Administration Superbadge and am stuck in the moduke- Create Equipment Malfunction Cases

. I have followed all steps but still getting the error. Anyone experienced the same and was able to solve? 

 

#Trailhead Challenges  #Agentforce  #Trailhead Superbadges

3 件の回答
  1. 10月6日 8:25

    Hi @Dhwani V Ajmera

    This generic “Whoops, looks like there was a problem” message in Superbadges usually means the challenge checker is not finding one of the required Flow elements exactly as expected.

    For Create Equipment Malfunction Cases, I would recheck these areas:

    1. Make sure you are working in the correct Superbadge org, not another Trailhead Playground.
    2. Verify the Flow type, Flow name, and API name exactly match the challenge instructions.
    3. Check all required objects, fields, conditions, assignments, and Create Records elements.
    4. Make sure the Flow is saved and activated.
    5. Confirm you didn’t add extra conditions or change any required API names.
    6. Run Debug with the expected test data and confirm the case is actually created correctly.
    7. If everything is correct, log out/in, refresh Trailhead, and try the challenge checker again after a few minutes.

    For Superbadges, even a small mismatch in a resource/API name or condition can cause this generic error.

    If possible, share a screenshot of the Flow elements/configuration. That will make it easier to identify exactly what the checker is missing. 

     

    Thank you, 

    Venkat Yadav.