The tabular report header background color is not visible in the Tableau cloud report when accessed through a mobile browser link.
Browser report snip:
Mobile Device snip:-
#Tableau Mobile #Tableau Cloud #Tableau
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Do Tableau Cloud reports with custom fonts render correctly on mobile devices? Browser level we can able to see the custom font which not able to see in the mobile devices .
#Tableau Mobile
1 risposta
Hi @Leela V,
As far as I know, custom fonts are not guaranteed to render in the Tableau Mobile app the same way they do in a browser. If the mobile app or underlying OS doesn't support the font, it will typically fall back to a system font.
If the workbook looks correct in Tableau Cloud via a browser but not in the mobile app, it's likely a platform limitation rather than an issue with the workbook itself.
For dashboards that need consistent branding across devices, it's usually best to stick with widely supported fonts or validate the design on the target mobile devices before rolling it out.
100Tableau Server cannot complete the operation because the repository is not available. Wait a few minutes and then try to publish again.JDBC exception executing SQL [SELECT DISTINCT g.id, g.name, g.domain_id, g.site_id, g.system, g.luid, g.minimum_site_role_id, g.grant_license_mode, g.external_user_enabled, g.created_at, g.updated_at FROM groups g JOIN group_users gu ON g.id
= gu.group_id WHERE gu.user_id = ? AND g.site_id = ?] [ERROR: invalid input syntax for type integer: ""] [n/a]
Has been working really well since launch but suddenly keep getting this message. Any ideas? I have updated phone and app to latest versions .
#Tableau Mobile
I am trying to embed a viz into a news article from Tableau public, but the mobile layout is showing up as the default (top version on this codepen). If all I do is delete the mobile layout (bottom), it embeds just fine. Both versions show up fine on public itself.
To embed, I am just using the embed code found in the share button. This has been an ongoing for our organization but I haven't been able to find other instances of it.
Any ideas?
4 risposte
Try adding this parameter: <param name='device' value='desktop' /> (from Parameters for Embed Code - Tableau)
The attached file has it and it looks to me like it works!
Hope this helps!
Santiago
Hello,
We are using dashboards published on Tableau Server version 2025.1.2 and accessing them via tablet devices/Tableau Mobile.
The issue we are experiencing is related to user feedback during long-running queries.
When a user clicks on a filter, dashboard action, or any interactive element that triggers a slow query:
- There is no clear loading screen or visible loading indicator.
- Users cannot understand whether their click was registered.
- This sometimes causes repeated clicks and UX issues.
We are looking for:
- Is there any way to enable a more visible loading indicator?
- Is there a built-in full-screen loading overlay option?
- Any recommended best practice for handling loading feedback in dashboards?
- Has anyone implemented a stable “loading screen” workaround using parameter actions or navigation dashboards?
This issue is especially noticeable on tablet devices where the default spinner is barely visible.
Any guidance or recommended UX pattern would be greatly appreciated.
Thank you.
1 risposta
Hi @Mahmut Onat
Unfortunately there is indeed no way to have natively visible indicators on loading or action events on mobiles. So I agree that can be confusing in case you have heavy and complex dashboards.
You can post an idea on the Salesforce IdeaExchange portal, there is a category "Tableau Mobile" :
https://ideas.salesforce.com/s/post
One implementation alternative that I could think of is the embedding
API ; that requires development effort of course but you could develop a web portal using the embedding Api to embed Tableau dashboards and control and listen to the events, then add custom code to handle symbols while waiting.
Here are some demos and playground if you want to understand how the embedding API looks like:
https://developer.salesforce.com/tools/tableau/embedding-playground
2 risposte
@Yemin Tang
Hi, in this case, review if there is configured a chain certificate in your Tableau Server:
https://help.tableau.com/current/server/en-us/ssl_config.htm
Also, you can check the info here:
https://kb.tableau.com/articles/howto/connecting-tableau-mobile-to-tableau-server-using-ssl
If this post resolves the question, would you be so kind to "Select as Best"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you.
Regards,
Diego Martinez
Tableau Visionary and Forums Ambassador
Hi community!
I am trying to make some of my created dashboards into a mobile version and i was wondering, if it is possible to force a dashboard into landscape format upon opening the dashboard. So the user doesnt have to rotate the phone into landscape
1 risposta
@Michael Thomsen
Hi, I am not totally sure, but the embed code in an app or webpage sets the width of the iframe to 100%. That is why, when you rotate the phone the layout is responsive.
According to this, I think it is not possible. But you can create an idea:
https://community.tableau.com/s/new-idea
If this post resolves the question, would you be so kind to "Select as Best"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you.
Regards,
Diego Martinez
Tableau Visionary and Forums Ambassador
Hello,
I am new to Tableau Mobile for Blackberry. I am a Server Admin. Within the app, I do not have the same functionality that I have using my computer/laptop. While I would expect Server Admin on mobile to be 'lite', I still do not see any features to kick off extracts, edit schedules, manage groups, etc. My question is, can Blackberry Mobile server admins see this within the app at all, or is my setup not proper to what you may expect?
Thanks,
Matt
2 risposte
@Matt DiPippa
Hi, basically mobile app would let you to view dashboards, metrics, web edit. It will render automatically to the mobile layout.
However, this is not an app for server administration. You would need to log in your device using a browser if you want to extracts, edit schedules, manage groups, etc.
Finally, it would be a great idea to create a server-site admin app for Tableau Server. Please create an idea in https://community.tableau.com/s/ideas. I will vote for it.
If this post resolves the question, would you be so kind to "Select as Best"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you.
Regards,
Diego Martinez
Tableau Visionary and Forums Ambassador
Hi, I want to introduce tableau server to my company, installed as trial, its difficult on those minor configurations, need some guidance
background: I had set up a windows server 2019, meet all minimum required spec. Tableau Server, database, and prep on same location for developing. This server and company network are all connected by VPN, did not tick the 'Enable SSL for server communication'
2 problems occurs:
1. Prep can be connected to tableau server, only when I try it [ON] the server itself, but when I try to connect to server with prep on my own laptop, I couldn't
For example: [http://<win-servername>:8000/], when i try to connect out of the server, it appears error:
[Check that the server is running and that the URL is correct. If this host is using the http protocol, make sure to include "http://" in the URL.]
if I type in the server IP instead [http://192.168.XX.XX], it appears error
[The required SSL certificate might be missing or doesn't match the Tableau Server certificate for "http://192.168.XX.XX". Contact your System Administrator.]
which part of setting did I missed?
2. Suggestion on tableau mobile. Since company all connected through VPN, does it mean if I want to log in through tableau mobile, i have to connect VPN on my mobile as well? Or? Any suggestion? As each time on the move, I want to view my dashboard on mobile, I must connect to VPN first is quite inconvenient. Yes, currently I am unable to connect to tableau mobile as well.
hope can settle this 2 problems with your guidance,
thanks a lot
2 risposte
@Jonathan Lee
1. Regarding your first question, I wonder if you have try the answer in this knowledge base article: https://kb.tableau.com/articles/issue/error-check-that-the-server-is-running-and-that-the-url-is-correct
2. The second question is interesting. Since Tableau Server is installed on premises, you could have several options:
a. Your current option is good, you are protecting your info with a VPN. Your info is protected by the VPN and by the Tableau login.
b. You could ask to your IT team, to create some forwarding rules (NAT) and be able to access your Tableau Server from the Internet. This would require, they assign you some subdomain (i.e. http://tableau.yourcompany.com) and to open firewall to external communications using ports 443, and 80.
Check this:
https://help.tableau.com/current/guides/everybody-install/en-us/everybody_admin_config_ssl.htm
If this post assists in resolving the question, please "Upvote" it or "Select as Best" if it resolves the question. This will help other users find the same answer/resolution. Thank you.
Diego
Hi,
I must be doing something wrong. I have created a dashboard with two views one for default and one for phone. I have set up the phone layout to look good on mobile. I publish the dashboard. When I log into the mobile app I am shown only the default layout.
I log into the mobile app using SSO though my company's app so i am not sure if that has anything to do with which layout i am seeing.
This is how it is set up, in my company's web application we have a link that users click on and that makes an api call using sso it redirects them to tableau. so, when I go to log into the mobile app I log into tableau then it redirects me to my companies log in page and i log in there and then i am redirected to the tableau mobile app. i click on the dashboard that has the phone layout and it will display the dashboard in the default layout. What am i doing wrong?
5 risposte
Hi Shawnee,
It's the 'viewport size' that does matter.
The 'viewport size' is the size of a browser / app window (ex chrome & UI).
If less than 800px (either width or height) -- the Tablet Layout has been triggered.
If less than 500px (either width or height) -- the Phone Layout has been triggered.
Hope it helps with Layouts.
Yours,
Yuri