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I'm trying to create an Agentforce Data Library. After entering the Name and API Name, I'm redirected to the Agentforce Data Library list. However, when I click on the data library I just created, I receive the following error: 

 

Because of this, I'm unable to open the data library or upload any knowledge base files for my agent to use. 

 

I also tried uploading a .txt file directly through Agentforce Builder → Data Library, but that didn't work either. Instead of opening the existing data library, it keeps creating additional copies of the data library, and each of those also shows the same error when I try to open them. 

 

Has anyone encountered this issue before, or is there a known fix? 

I'm unable to open any newly created AgentForce Data Library, it always shows61314a63-2c55-44af-ba2c-1e0757a08c95.jpeg

 

#Agentforce  #Trailhead

 

 

#[Trailhead Su

1 réponse
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Hi , 

 

I am getting the  below error:  

 

 "Step not yet complete in Agentforce

We can't find the topic Sales Coach Agent: Opportunity Coaching in the Sales Coach Agent". 

 

Not able to complete the module  Configure and Activate Your Sales Coaching Agent

 

 

The topic Sales Coach Agent: Opportunity Coaching is there on Sales Coach Agent. 

 

#Trailhead Challenges

33 réponses
  1. 14 oct. 2025, 14:51

    This issue is fixed

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Shoshu K a posé une question dans #Trailhead Challenges

 

Hello Team,

I first created a Trailhead account successfully. After that, I wanted to participate in the Journey to Salesforce (J2S) program, so I visited the following registration page:

https://developer.salesforce.com/journey-to-salesforce

I have attached a screenshot of the registration form. After completing the registration, I expected to receive a confirmation email at my Outlook email address, but I have not received any email yet. I have also attached a screenshot showing this issue.

Could you please let me know:

  1.  Is this happening because I am using an Outlook email address? 
  2.  Is there any issue with my registration? 
  3.  Can I join the Journey to Salesforce (J2S) program without completing this registration, or is registration mandatory? 
  4.  Could you please guide me on what I should do next? 

Thank you for your support. I look forward to your response.

#Trailhead Challenges #TrailblazerCommunity #Trailhead #Trailhead Support

Not Receiving Registration Email for Journey to Salesforce

 

 

image.png

 

 

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Hi everyone 

 

I was really happy when I found out I was a winner in the Agentblazer Champion program. I got the email that said I won on May 8 2026. 

 

It has been more than a month now. I still have not gotten my prize. I also have not gotten any updates on when it will be shipped or how to track it. 

 

Can someone help me figure out what to do ? I would like to know who to talk to about getting my Agentblazer Champion prize. I would really like it if someone, from the Agentblazer Champion program or the community could help me with this. 

 

Thank you. 

#Trailhead Challenges #Agentforce #Trailhead Support #Trailhead 

3 réponses
  1. 26 juin, 04:40

    Hello @Ashutosh Kumar Mishra

    .  

    i have mailed them on Email ID : <

    helpdesk@companystore.io

    >  

     

    Hi Mohit Chhabra, 

     

    We hope this email finds you well. 

     

    We would like to clarify that the form submission deadline was  May 29th, 2026 After this date, the data will be validated by the global team and then shared with us. Please note that it may take up to 8 weeks to receive the prize. 

     

    Once we receive the necessary details, we will proceed with dispatching your order. As soon as the order is dispatched, you will receive an email notification along with the tracking details. 

     

    We hope this clarifies your concern. For now, we will be closing the ticket. Should you have any further questions, please feel free to reach out to us. 

     

    Have a nice day!  

     

    Revert Back By Desk :  

     

    Thank you reaching out to us.

     

    We would like to inform you that we have successfully received your data, and your order is scheduled to be dispatched by the second week of June. We kindly request your patience until then. 

     

    Thank you for your understanding and patience. 

     

    Regards, 

    Help Desk Team

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I’m currently working on the “Use Employee Agents to Get Work Done” module and trying to sign up for the required Coral Cloud Resorts Developer Edition org using the special link provided in the module.

 

However, I am not receiving the verification email after submitting the signup form.

  

#Trailhead Challenges

  

 

#Trailhead Support

4 réponses
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1 réponse
  1. 25 juin, 02:32

    Hi , 

     

    What is the trailhead that is experiencing this issue? Please provide the URL of the trailhead.

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Hi Team, 

 

I'm trying to merge my personal trailhead account to my new work email but is not receiving single-use code emails. I've also looked into junk/spam inbox. Not sure how to proceed. 

 

Anyone who has experienced the same before? 

 

 

 

#Trailhead Challenges  #Trailhead Support

4 réponses
  1. 20 juin, 05:27

    This happens sometimes. It is recommended to log a case with salesforce support. Visit the url

     and type your question in the search bar. Agentforce will start chat with you. Ask bot log a case for you. It'll ask you to login with a salesforce trailhead org. Provide the details of the issue and bot will log a case for you. Thanks

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Takumi Hiruta a posé une question dans #Trailhead Challenges

初歩的な質問で申し訳ございません。 

Coral Cloud Resorts 組織を開こうとすると、期限切れのため開けず、新しいプレイグランドを開きました。 

その際に、新しくCoral Cloudをインストールしたのですが、セットアップのQuick検索に

Einstein Setup

を入力しても出てきません。 

どのような手順が必要でしょうか。 

 

 

#Trailhead Challenges  #Trailhead  #Agentforce  #Trailhead Support

22 réponses
  1. 14 juin, 20:47

    @Takumi Hiruta さん 

     

    正しい環境のプレイグランドなのかを確認してみてください。 

    似たようなプレイグランドも多いです。どのモジュールでしょうか? 

    URLを教えてください。

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Hi everyone,

I'm working on the Use Advanced SQL Techniques challenge in the Data 360 module and I'm stuck on the final challenge validation.

Module: 

https://trailhead.salesforce.com/content/learn/modules/data-exploration-with-data-360-sql-queries/use-advanced-sql-techniques?trail_id=data-360-develop-and-build-solutions&journey=data-360

The challenge asks us to create a complex Data 360 SQL query using a CTE (account_risk) and a subquery, then join Accounts, Individuals, and Contact Point Email records.

I tried the following approach:

WITH account_risk AS (

SELECT

account."ssot__Id__c",

account."ssot__Name__c"

FROM "ssot__Account__dlm" account

WHERE EXISTS (

SELECT 1

FROM "ssot__Opportunity__dlm" opportunity

WHERE opportunity.<account_field> = account."ssot__Id__c"

AND opportunity."ssot__IsClosed__c" = 'false'

AND opportunity."ssot__Probability__c" <= 50

)

)

SELECT

individual."ssot__FirstName__c",

individual."ssot__LastName__c",

email."ssot__EmailAddress__c",

risk."ssot__Name__c"

FROM account_risk risk

INNER JOIN "ssot__Individual__dlm" individual

ON risk."ssot__Id__c" = individual."ssot__PrimaryAccountId__c"

INNER JOIN "ssot__ContactPointEmail__dlm" email

ON individual."ssot__Id__c" = email."ssot__PartyId__c"

The query runs, but the challenge validator returns:

Has anyone completed this challenge recently and can confirm:

  1. Which Opportunity-to-Account field should be used?
  2. Whether ssot__IsClosed__c should be compared as a text value or boolean?
  3. If the validator requires a specific join order or exact field names beyond what's listed in the instructions?

Any guidance would be appreciated. Thanks! 

 

#Trailhead Challenges  #Trailhead  #Agentforce  #Salesforce Developer  #Salesforce  #TrailblazerCommunity  #Tableau Cloud  #Tableau Public  #Data Cloud  #Trailhead Support

2 commentaires
  1. 9 juin, 18:28

    A big thank you to @Shivam Srivastava for helping me resolve an issue I was facing with the "Use Advanced SQL Techniques" challenge in the Data 360 module.

    I was stuck on the final challenge validation and couldn't figure out what was causing the problem. Shivam took the time to guide me through the issue and helped me get it resolved successfully.

    Really appreciate your support, expertise, and willingness to help the Trailblazer community. Thank you, Shivam! 🙌 

     

     

     

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Need help completing the trail , and looks like my agent is not active anymore or for some reason I have this error "Something went wrong. Refresh and try again." 

 

Org

https://dak00000lvtvleag-dev-ed.develop.lightning.force.com/lightning/page/home

 

 

#Trailhead Challenges  #Trailhead  #Trailhead Support

10 réponses
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