I am currently working on my Superbadge: Report Administration for Agentforce Readiness, and no matter the changes I make, I keep getting this error message:
The Open Opps Accts Ownership report isn't using the correct filters or isn't grouped as specified, by owner and owner active status (not account active status). Make sure you're using a type of filter that crosses objects and restricts the records displayed to only accounts with open opportunities. Review the Help article for resources related to this challenge.
I have followed the resource articles, and still cannot seem to find a solution for this. Has anyone come across this before?
#Service Cloud #Trailhead Superbadges #AgentforceForum Ambassador Eric Burté (DEVOTEAM)
Hello @Carl Novakovich have you well specified the cross filter, in the cross filters section ?
Please have a look at this sample of video if you are not sure, to understand how to set up such filter :
https://www.youtube.com/watch?v=ID9GWoHvXe0
Eric