Hi ,
I am getting the below error:
"Step not yet complete in Agentforce
We can't find the topic Sales Coach Agent: Opportunity Coaching in the Sales Coach Agent".
The topic Sales Coach Agent: Opportunity Coaching is there on Sales Coach Agent.
#Trailhead Challenges
Hello -
Working on the final challenge for the Agentblazer Champion refresh — specifically 'Welcome to Cloud Resorts' under Use Employee Agents to Get Work Done. I am not able to connect the Developer Edition to Trailhead. I've attached the error screen as well as the org I am trying to connect. Any help is appreciated as this the last part of the challenge that I need to complete. TY
#Trailhead Support
Hi, Follow steps mentioned in the below answer to connect account with org
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000pNbz80AC
The current Agentforce Playground does not provide Web as an Agentforce Data Library data type. The Trailhead instructions require Files, Web, or Custom Retriever, but my Add Data menu only shows Upload Files and Add Custom Retrievers. AI Models shows an active Salesforce-managed Web search retriever, but it is not selectable as a custom retriever. Please confirm the updated challenge steps or correct the playground provisioning. Is anyone else experiencing this issue, I did a workaround by selecting File as the Data Source and that seems to have worked for the trail.
#Trailhead Challenges #Trailhead #Agentforce #Trailhead Support
Your workaround (using File as the Data Source) is a reasonable path and matches what others are likely hitting - Trailhead's written instructions sometimes lag the actual product UI as Agentforce ships fast. Since you already have an active Salesforce-managed Web search retriever, that is likely satisfying the "Web" requirement indirectly without needing to add it manually in Data Library. If Check Challenge still fails after the File workaround, that would indicate the checker is validating something more specific - worth filing a Trailhead Help case flagging the mismatch between the written instructions and the current UI so they can update the module.
Getting Challenge not yet complete in Agentforce Builder Org
Whoops, looks like there was a problem. Please try again. Tried with 2 different orgs, same error.
Build a Service Agent with Agentforce Builder Tools
Everything in the org looks good. Agent preview works as expected. Community site published and the agent there works as expected.
Update (April 30, 2026. 9AM EST): Salesforce trailhead support team mentioned they are aware of the issue and is working on fixing it on the case I created. Looks like we just have to wait for it to be fixed.
Update (April 30, 2026. 3:30PM EST): Issue is resolved, reverifying with same org worked.
I'm facing the same issue and is time critical for me as need to complete the Agentblazer trails to attend the FDE workshops happening in Bangalore. Please support asap.
Getting below error though the topic exists in the agent
#Trailhead Challenges
Hi ,
First of All Thank you for quick response on the topic, you all gave me some insight to fix it.
Here is what I did: After opening the the agent in the builder, I created a new version and then I used Agentforce on the right corner to run the below and reviewed and accepted after each confirmation:
Thing to notice is that this updated the agents and then i saved and activated/published the new version, however when verified trailhead it gave error that there exists more than one agents with same name.
So I went and deleted the old versions and then verified and completed the trail!!!
This was
weird
but it worked. Also opened a ticked with SF and they said its a problem which many users are facing and they are still working on the fix.....I believe community memebers here were much faster with various options to resolve ..
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000jAMFw0AO
I'm trying to create an Agentforce Data Library. After entering the Name and API Name, I'm redirected to the Agentforce Data Library list. However, when I click on the data library I just created, I receive the following error:
Because of this, I'm unable to open the data library or upload any knowledge base files for my agent to use.
I also tried uploading a .txt file directly through Agentforce Builder → Data Library, but that didn't work either. Instead of opening the existing data library, it keeps creating additional copies of the data library, and each of those also shows the same error when I try to open them.
Has anyone encountered this issue before, or is there a known fix?
#[Trailhead Su
Hello Team,
I first created a Trailhead account successfully. After that, I wanted to participate in the Journey to Salesforce (J2S) program, so I visited the following registration page:
https://developer.salesforce.com/journey-to-salesforce
I have attached a screenshot of the registration form. After completing the registration, I expected to receive a confirmation email at my Outlook email address, but I have not received any email yet. I have also attached a screenshot showing this issue.
Could you please let me know:
Thank you for your support. I look forward to your response.
#Trailhead Challenges #TrailblazerCommunity #Trailhead #Trailhead Support
Hi everyone
I was really happy when I found out I was a winner in the Agentblazer Champion program. I got the email that said I won on May 8 2026.
It has been more than a month now. I still have not gotten my prize. I also have not gotten any updates on when it will be shipped or how to track it.
Can someone help me figure out what to do ? I would like to know who to talk to about getting my Agentblazer Champion prize. I would really like it if someone, from the Agentblazer Champion program or the community could help me with this.
Thank you.
#Trailhead Challenges #Agentforce #Trailhead Support #TrailheadHello @Ashutosh Kumar Mishra
.
i have mailed them on Email ID : <
helpdesk@companystore.io>
Hi Mohit Chhabra,
We hope this email finds you well.
We would like to clarify that the form submission deadline was May 29th, 2026 After this date, the data will be validated by the global team and then shared with us. Please note that it may take up to 8 weeks to receive the prize.
Once we receive the necessary details, we will proceed with dispatching your order. As soon as the order is dispatched, you will receive an email notification along with the tracking details.
We hope this clarifies your concern. For now, we will be closing the ticket. Should you have any further questions, please feel free to reach out to us.
Have a nice day!
Revert Back By Desk :
Thank you reaching out to us.
We would like to inform you that we have successfully received your data, and your order is scheduled to be dispatched by the second week of June. We kindly request your patience until then.
Thank you for your understanding and patience.
Regards,
Help Desk Team
I’m currently working on the “Use Employee Agents to Get Work Done” module and trying to sign up for the required Coral Cloud Resorts Developer Edition org using the special link provided in the module.
However, I am not receiving the verification email after submitting the signup form.
#Trailhead Support
Hi ,
What is the trailhead that is experiencing this issue? Please provide the URL of the trailhead.
