#CX0 debatiendo

Heading to MidAtlantic Dreamin' in Philly on May 4th? We'll be there too. 

We're SurveyVista. We build native Salesforce surveys and forms so your feedback data lives where it belongs — inside your CRM, tied to your records, ready to act on. 

No more jumping between tools. No more manual data imports. Just feedback that lands in Salesforce and triggers the right action automatically — whether that's alerting your team, creating or updating a record, or kicking off a workflow. 

We'll be in the vendor area all day. If this sounds relevant to what you're building or supporting, come find us for a quick look at how it works. 

And while you're at the booth, register your name to win a $150 gift card. No strings attached. 

Not registered yet? https://midatlanticdreamin.com/

See you in Philly, 

#MidAtlanticDreamin #FREE SurveyVista #CX 

[Webinar] Mastering Customer Feedback on April 02, 2024

Date: Tuesday - April 02, 2024

Time: 9am PST / 12pm EST / 5pm GMT

Webinar Title: Mastering Customer Feedback

To join: Register now

We are excited to invite you to an exclusive webinar hosted by the SurveyVista team and industry experts, where we'll explore the strategies behind successful customer feedback programs. Join us for an insightful session as we delve into how leading companies transform valuable customer insights into actionable improvements for both the customer and the company. 

#FREE SurveyVista #Surveys #CX 

HIRING: Technical Lead, Salesforce/CRM & CX at Prologis

We have an opportunity for someone to join a team of exceptional people at a very exciting time for Prologis. Please reach out to me (@Tory Madden) if you're interested in learning more!

The 'Technical Lead, Salesforce/CRM & CX' will lead technical design, development, and delivery of solutions that enable Prologis' global teams to deliver an exceptional customer experience. We are looking for someone who loves to learn & problem solve, and shows up to work with a “team player” mentality. This person should be comfortable operating at both a high and detailed level...in other words: a leader who brings the “big picture” perspective and thinks through end-to-end solutions, who is also comfortable rolling up his/her sleeves and digging into the weeds with the team. This person needs to be an expert collaborator – someone we can trust to engage the right people at the right time, and someone who works well with others by asking good questions, participating in ideation and problem solving, and listens to others’ opinions before coming to a conclusion.

A little bit about Prologis: Prologis is the global leader in logistics real estate. We own, manage and develop high-quality properties in the world’s most vibrant centers of commerce, with over 1 billion square feet in 19 countries, over $200B of gross AUM. Some of the world’s largest brands (e.g., Amazon, BMW, DHL, FedEx, Pepsi) turn to us because they know an efficient supply chain will make their businesses run better, and a strategic relationship with Prologis will create a competitive advantage. As a top ranked U.S. company among the Global 100 Most Sustainable Corporations in the World, we take our global footprint seriously.

#Hiring  #Technical Architect #CX

Hey Squad! Looking for your help in promoting a Frost and Sullivan Webinar that I am hosting and interviewing @Nicole Sult a fellow Service Insider and #T4TF rockstar! Let me know if you have any questions:

What: GetFeedback is partnering on a webinar with the analyst firm Frost and Sullivan.

Topic: How to Bridge the Customer Experience Gap Across the Organization

When: Thursday, June 25th at 8am PT/ 11am ET

Speakers: 

Nicole Sult, Sr. Director of Customer Experience, Lippert Components

Shonnah Hughes, Global Product Evangelist, GetFeedback

Alpa Shah, Global Vice President, Frost and Sullivan

Sign Up Page: https://event.webcasts.com/starthere.jsp?ei=1323375&tp_key=ed03afee4a

Sample tweets:

#WEBINAR 6/25 11am EST: @FS_Events @getfeedback and @lippertproducts present, How to Bridge the #CustomerExperience Gap Across the Organization. Sign up today! #cc #cx https://bit.ly/3gazX5t

#WEBINAR 6/25 11am EST: Join @FS_Events @getfeedback and @lippertproducts as they host a discussion on how to collect and leverage real-time customer feedback that boosts awareness across departments and enacts change. #cc #cx https://bit.ly/3gazX5t

Don’t forget – June 25 #WEBINAR at 11am EST - @FS_Events @getfeedback and @lippertproducts will present How to Bridge the #CX Gap Across the Organization. Sign up now! https://bit.ly/3gazX5t

Join us for a #webinar on How to Bridge the Gap Between #CX & the Organization on June 25 at 11am EST. #AlpaShah, #ShonnahHughes and #NicoleSult facilitate. https://bit.ly/3gazX5t

Sample FB posts (please tag company and individual names when applicable in the post by typing @ and searching Frost & Sullivan Events, etc.):

#WEBINAR 6/25 11am EST: Frost & Sullivan, GetFeedback, and Lippert Components present, How to Bridge the #CustomerExperience Gap Across the Organization. Sign up today! #cc #cx https://bit.ly/2Tt0jpD

#WEBINAR 6/25 11am EST: Join Frost & Sullivan, GetFeedback, and Lippert Components as they host a discussion on how to collect and leverage real-time customer feedback that boosts awareness across departments and enacts change. #cc #cx https://bit.ly/2Tt0jpD

Don’t forget – June 25 #WEBINAR at 11am EST - Frost & Sullivan, GetFeedback, and Lippert Components will present How to Bridge the #CX Gap Across the Organization. Sign up now! https://bit.ly/2Tt0jpD

Join us for a #webinar on How to Bridge the Gap Between #CX & the Organization on June 25 at 11am EST. Alpa Shah, Shonnah Hughes and Nicole Sult facilitate. https://bit.ly/2Tt0jpD

Sample LI posts (please tag company and individual names when applicable in the post by typing @ and searching Frost & Sullivan Events, etc.):

#WEBINAR 6/25 11am EST: Frost & Sullivan, GetFeedback, and Lippert Components present, How to Bridge the #CustomerExperience Gap Across the Organization. Sign up today! #cc #cx https://bit.ly/2APhU4K

#WEBINAR 6/25 11am EST: Join Frost & Sullivan, GetFeedback, and Lippert Components as they host a discussion on how to collect and leverage real-time customer feedback that boosts awareness across departments and enacts change. #cc #cx https://bit.ly/2APhU4K

New Customer Experience eBook!

Do you know how to deliver an exceptional experience to set your business apart?

At Salesforce, we’ve been conducting research on customer experience for a while. By continually assessing our customers’ perceptions and expectations, we’ve come to understand what makes for a stellar experience—one that ensures customer success and drives customer loyalty. Better yet, our insights apply to many other B2B companies.

Now, we’re sharing our top insights with you! Download our eBook to learn how these seven principles can help your organization design a best-in-class customer experience. 

Available in the following languages: 

English eBook: http://image.mail.salesforce.com/lib/fe8f1c7275630c7c73/m/1/f499efaf-a824-42aa-9db1-5fa7308bc94e.pdf 

French eBook: http://image.mail.salesforce.com/lib/fe8f1c7275630c7c73/m/1/216658fa-811d-4d85-ba8b-e6411d9cf7e5.pdf 

German eBook: http://image.mail.salesforce.com/lib/fe8f1c7275630c7c73/m/1/92289e9b-ad76-4812-90e5-fdc932a7ae6e.pdf

Japanese eBook: http://image.mail.salesforce.com/lib/fe8f1c7275630c7c73/m/1/5d6880e8-4526-48ef-bd55-ad4748c2a428.pdf

Spanish eBook: http://image.mail.salesforce.com/lib/fe8f1c7275630c7c73/m/1/4097e40a-33b8-41c5-8dfa-ca9bd2e46ee5.pdf

Portuguese eBook: http://image.mail.salesforce.com/lib/fe8f1c7275630c7c73/m/1/37f21626-ee62-415d-84b9-0338624a580d.pdf

#Customer Experience