G2’s Fall 2026 Reports are here, and Salesforce Customer Success is proving that consistency is key by ranking #1 in Top Services and #4 in Top Products for the second straight quarter. 🔑
Unlock the full report: https://sfdc.co/G2-Fall26-Reports
Congratulations to the Salesforce Customer Success team! 🎉
Another strong quarter and another great recognition from G2. Consistently maintaining top rankings shows the team’s commitment to customer success and continuous improvement.
In #DF26 terms, three days is a marathon, not a sprint! 💨
But as Administrator bootcamp instructor Darren Hendrick knows all too well, those three days can be nothing short of transformational. Join him on September 12-14 and learn fundamental Salesforce admin skills so you can hit the ground running. 🏃
Set the pace: https://sfdc.co/DF26TrailblazerBootcamp
@* Trailhead Official * @* Trailhead Academy * @Trailblazer Community Cove @* Salesforce Administrators * #Salesforce #Certifications #Trailhead #TrailblazerCommunity #Salesforce Admin #AwesomeAdmins
Three days can definitely be a marathon, but the impact can last much longer! 🚀 Administrator bootcamps are a great way to build strong Salesforce fundamentals through focused, hands-on learning. Excited to see the transformations this session brings!
Excellent example for improving performance when using WhatsApp, especially for those with many agents using this tool. Enable subtitles in your language and 1080p quality:
https://www.youtube.com/watch?v=kHTemjVWEG0&list=PLYStC_2TZBSU
We’re really hitting our #TrailblazerTrackMeets stride! 👟
Join instructor Jake Emrich for the Advanced Administrator bootcamp on September 12-14 and power through complex configurations, security models, and process automation to maintain your momentum.
Lock in: https://sfdc.co/DF26TrailblazerBootcamp
@* Trailhead Official * @* Trailhead Academy * @Trailblazer Community Cove @* Salesforce Administrators * #Salesforce #Certifications #Trailhead #TrailblazerCommunity #Flow #Salesforce Admin #AwesomeAdmins
Need a #TrailblazerTrackMeets rest day? 😮💨 Us too, and what better way to spend it than playing a game of ping-pong? 🏓
Instructor Stuart Werner is ready to serve up some knowledge at the Agentforce Service Specialist bootcamp on September 12-14. Join him and learn how to build, customize, and deploy AI-powered service agents from scratch, all while bouncing ideas off your fellow Trailblazers as you go.
Let’s rally: https://sfdc.co/DF26TrailblazerBootcamp
@* Trailhead Official * @* Trailhead Academy * @Trailblazer Community Cove @* Salesforce Developers * @Agentblazer Community Group #Salesforce #Certifications #Trailhead #TrailblazerCommunity #Agentforce #Salesforce Developer
📞 One number, no menu, no friction - just help
Agentforce Voice is now live end to end across support, sales, and billing on 1-800-NO-SOFTWARE. Customers just say what they need and the agent is ready.
Here's what Agentforce Voice does today:
🎥 See & share our overview video here! This is our Help Agent, now in your ear and it's the Customer Zero story we've been living: agent and human, working together, for every customer on every plan.
Encountering a hurdle? 🚧 Pass the baton to an instructor like Teo Marcelo!
“I recently learned how to migrate flows between orgs using Command-Line Interface (CLI) because a customer asked,” he said. “I'd never used CLI before then, but with a few tries, we were able to migrate everything we did in class to their development org in about 20 minutes. It was awesome!”
Join Teo for the Admin Flow Builder bootcamp on September 12-14 and learn how to design automated no-code solutions with Salesforce Flow.
Make the jump: https://sfdc.co/DF26TrailblazerBootcamp
@* Trailhead Official * @* Trailhead Academy * @Trailblazer Community Cove @* Salesforce Administrators * #Salesforce #Certifications #Trailhead #TrailblazerCommunity #Salesforce Admin #AwesomeAdmins #Flow
1-800 numbers are one of the most universal touchpoints in global business, and they’ve operated the same way for decades: phone trees designed to route you, not help you. That ends now. 📞
Help Agent, powered by Agentforce Voice, is officially live on 1-800-NO-SOFTWARE! 🚫
Help Agent immediately recognizes intent and guides you toward an answer. No waiting, no transfers, and no pesky menu diversions required.
Need to speak with a real human? No problem. A skilled expert picks up where Help Agent leaves off, with context in hand so you don’t have to start over.
1-800-NO-SOFTWARE: same number, different experience, and available to every customer. ✨
Watch it in action: https://sfdc.co/HelpAgent
I am new to this role and trying to learn how to bring shells from opportunities in previous campaign to new campaign. I was told that we use the last two years as the shell and then increase the amount by 5% for the new ask for this year. The previous campaign was setup with opportunities already created for people who had pledged in the last two years, and each opportunity included a requested ask amount that was 5% more than the previous pledge so that solicitors can use this data when soliciting donors. The created opportunities can then be used to create new pledges made for current campaign.
A winning performance needs proper form. 🏆
Just ask Data 360 Developer bootcamp instructor Ram Elangovan, whose biggest piece of advice for students is to master the art of micro-learning with these three habits:
➡️ Learn “Just in Time,” Not “Just in Case”: Focus on the exact mechanism or logic you need to solve what’s in front of you.
➡️ Consider the Big Picture: Focus on your current task, but stay curious enough to notice where it connects to broader system architecture.
➡️ Stack Micro-Wins: Take baby steps to keep burnout at bay and turn a massive learning curve into a series of quick, satisfying victories.
Ram will be teaching students how to design Data 360 solutions that unify and harmonize data to power AI initiatives. Join him on September 12-14 and achieve your personal best. 📈
Go for gold: https://sfdc.co/DF26TrailblazerBootcamp
@* Trailhead Official * @* Trailhead Academy * @Trailblazer Community Cove @* Salesforce Developers * #Salesforce #Certifications #Trailhead #TrailblazerCommunity #Salesforce Developer #Data360
