Meet the 2026 Customer Success Award winners: Tottenham Hotspur, The Grout Guy, and Sammons Financial Group.

They tackled very different challenges, but their transformations followed the same blueprint:

✅ Start with the right problem

✅ Build the right foundation

✅ Bring the right people together

The results? Faster fan support, work orders in minutes instead of days, and 13,000+ policy calls handled in just six months.

Read the Newsroom article to see what they learned — and how you can apply the same approach to your own AI transformation.