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Module

Service Cloud for Lightning Experience

Set up customer service for your business.

1 hr 35 mins

Beginner Admin

Units

In Progress

Begin Your Service Journey

~ 15 mins
In Progress

Administer Service Cloud

~ 20 mins
In Progress

Automate Case Management

~ 30 mins
In Progress

Create Digital Engagement on Multiple Channels

~ 30 mins

CRM General

Available on these trails

Get Started with Service Cloud for Lightning Experience

Service Cloud for Lightning Experience

Units

Begin Your Service Journey

Administer Service Cloud

Automate Case Management

Create Digital Engagement on Multiple Channels

Available on these trails