Build Your Administrator Career on Salesforce
Learn about the critical role Salesforce Admins play in configuring the Agentic Enterprise.
Discover the Salesforce Admin Role
Learn what a Salesforce Administrator is, how they lead the way in AI.
Learn what Salesforce admins do and the skills they need to succeed.
Form good habits around the five core responsibilities needed for admin career growth.
Discover why Salesforce Admins are essential in the Agentic Enterprise.
Build Your Core Admin Skills
Get introduced to the platform, navigate use cases, and build custom functionality.
Customize the Lightning Experience user interface without writing any code.
Use picklists, filters, formulas, and other tools to customize an object in your org.
Create fields in Salesforce to capture data for your business needs.
Give your data structure with objects, fields, and relationships.
Discover strategies for assessing and improving the quality of your data in Salesforce.
Secure your Salesforce org by controlling login and data access for users.
Learn the basic setup for Sales features with Salesforce Go.
Set up customer service for your business.
Configure & Optimize the Agentic Enterprise
Create and customize an agent using Agentforce Builder.
Explore grounding to implement a strategy to connect your agents to trusted data sources.
Create a service agent to assist with recommendations and bookings.
Learn how to create strategy and prepare your data for AI projects.
Watch short videos featuring out-of-the-box Agentforce use cases and capabilities.
Explore the latest news and resources for Salesforce Admins in Agentforce.
Explore Essential Admin Resouces
Explore expert demos and resources to launch and grow your Salesforce Admin career.
Join expert-led workshops, AMAs, and technical sessions for admins.
Stay up to date with news and resources for Salesforce Admins.
Subscribe for a monthly roundup of curated content and events for Salesforce Admins.
Explore a showcase of new technologies, tools, and tutorials from Salesforce experts.
Join the Admin Community to connect with fellow Trailblazers.
Listen to a weekly podcast for admins implementing Enterprise CRM solutions.