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+800 points
Module
Service Cloud for Lightning Experience
Set up customer service for your business.
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~1 hr 35 mins
Begin Your Customer Service Journey
~15 mins
Incomplete
Administer Service Cloud
~20 mins
Incomplete
Automate Case Management
~30 mins
Incomplete
Create Digital Engagement on Multiple Channels
~30 mins
Incomplete
~1 hr 35 mins
Available on these trails
Get Started with Service Cloud for Lightning Experience
Dive Into Service Cloud for Salesforce Admins