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Customer Journey Basics
Module

Customer Journey Basics

Connect your data, departments, and channels to deliver great 1-to-1 customer experiences.

Start
+300 points
Foundational
Marketer
~25 mins

Skills you will gain

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  • Data Management
  • Marketing Strategy and Techniques
  • Digital Marketing

Products

  • Marketing Cloud Engagement
+300 points
Foundational
Marketer
~25 mins
~25 mins

Available on these trails

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Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.