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Meet Agentforce Marketing
Trail

Meet Agentforce Marketing

Use Agentforce Marketing to personalize the right moments across the customer lifecycle.

Start

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Artificial Intelligence
  • Data Management
  • Marketing Software
  • Marketing Strategy and Techniques
  • Digital Marketing
  • Show More
  • Artificial Intelligence
  • Data Management
  • Marketing Software
  • Marketing Strategy and Techniques
  • Digital Marketing
  • Sales Management
  • Account Management
  • Data Integration
  • AI Agents
  • Show Less

Products

  • Marketing Cloud
  • Loyalty Management

Industries

  • Manufacturing and Automotive
  • Retail and Consumer Goods
  • Travel, Transportation, and Hospitality
  • Communications and Media
This Trail may include content that is only available in English. Learn More
+1,000 points
Intermediate
Marketer
1 hr 25 mins

Discover Marketing Cloud Next

Module
Marketing Cloud Next Basics

Grow customer relationships with actionable data, connected workflows, and AI agents.

+300 Points
~20 mins
Module
Marketing Cloud Next Setup: Quick Look

Explore how Salesforce products come together as Marketing Cloud Next.

+100 Points
~5 mins
Module
Salesforce Personalization in Marketing Cloud Next: Quick Look

Drive ROI and customer lifetime value with personalized experiences for every touchpoint.

+100 Points
~5 mins
Module
Marketing Intelligence in Marketing Cloud Next: Quick Look

Optimize cross-channel campaigns and spend with a single view of performance.

+100 Points
~10 mins
Module
Loyalty Management in Marketing Cloud Next: Basics

Increase profitability and loyalty with better engagement and personalized rewards.

+400 Points
~40 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.