Curious how Salesforce is using Agentforce to drive customer success? Join Jim Roth, President of Customer Success at Salesforce for an exclusive behind-the-scenes look at how we're using AI to power world-class customer experiences! Register today!
Over the years, we’ve continuously refined our approach to measuring customer success for our customers. We are thrilled to announce the NEW Customer Success Score – built using our own technology! See how we’re using AI, Data Cloud, and Tableau to deliver a better customer experience. See it in action: http://sfdc.co/bA2GQ5
🚨 It's almost time! Only two days left to sign up for Service Best Practices! 🚨
Are you looking for ways to exceed customer expectations and boost your support team's productivity? Then you won't want to miss our next Service Best Practices event on January 26! See firsthand how we're revamping the agent experience and increasing efficiencies at Salesforce using our own technology, and learn how to do the same for your own organization. Plus, see a live demo of our agent console setup within Service Cloud.
Reserve your spot now at sfdc.co/serviceevent
📣 The countdown is on! T-minus one week until Service Best Practices 📣
Do you want to see how Salesforce’s Support team is using our own technology to increase efficiencies and automation, so we can handle complex cases faster?
Then join us NEXT THURSDAY, January 26, where we'll show you how we've transformed the agent experience, increased efficiencies and productivity using Service Cloud and Tableau! We'll even give you a live view of how we’ve set up our agent console and data dashboards, so you can get inspiration for your own organization.
Reserve your spot today sfdc.co/serviceevent
📣 Don't Miss It - Service Best Practices Event on January 26th 📣
Are you looking for ways to increase your support team’s productivity so they can solve customer cases faster?
Then look no further than our first Service Best Practices event of the year! On January 26, we'll show you how we've transformed the agent experience here at Salesforce using our own technology, like Service Cloud and Tableau! Our in-house experts will give you best practices from our own experience and even share a live demo of how we’ve set up our agent console with Service Cloud, so you can get inspiration for your own organization.
Reserve your spot today sfdc.co/serviceevent
Check Out This Demo: How Salesforce Is Reimagining Self-Service
Are you looking to increase efficiencies in your contact center, while simultaneously improving both the customer AND agent experience? The answer: self-service!
At Salesforce, we’re using our own technology to make the self-service experience more proactive, personalized, and easy for our customers – and improving productivity within our own organization at the same time. Check out our new demo on YouTube to see how! sfdc.co/selfservedemoYT
Service Best Practices: Proactive Customer Service – Recordings Now Available!
Did you miss last month’s Service Best Practices event, which was about how we deliver Proactive Customer Service? Don’t stress! The session recordings are now available on demand.
Start watching today at sfdc.co/serviceseries. And make sure to share with your customers and prospects, too!
❗️And while you’re there, don’t forget to register for the next Service Best Practices event on January 26, all about how we’re Transforming the Agent Experience.❗️
@* Service Cloud * @* Experience Cloud * @* Customer Success * #CommUpdates #CommUpdates #CommUpdates#CommUpdates
📣 It's Not Too Late! Register for November 9 Service Best Practices 📣 In case you haven't seen, our next Service Best Practices event is tomorrow, Wednesday, November 9th! And this time, we'll be covering how Salesforce alerts customers about potential issues before they occur. So join us tomorrow to hear how Salesforce provides proactive customer service (hint: It's with our own people and technology. You won't want to miss this! Register today: sfdc.co/serviceevent
@* Service Cloud * @* Experience Cloud * @* Customer Success * #CommUpdates
👂 Didn't you hear? Service Best Practices is on November 9 📣 ... and this time, it's ALL about Proactive Customer Service. If you've ever asked yourself: "How does Salesforce predict potential risk to help avoid problems before they arise?" then this one-day virtual event is for you. Join us as we show you how we do it here at Salesforce!
Don't delay, register today: sfdc.co/serviceevent
📣 This Just In: Service Best Practices Virtual Event on November 9 📣 It's that time again... for another EXCITING Service Best Practices virtual event packed with great content and experts. And this time, we'll be covering Proactive Customer Support. Have you ever wondered how we solve customer issues before they arise? How Salesforce identifes a customer's needs before they identify the problem themselves? Find out how Salesforce uses our own team and technology to prevent risk and disruptions (hint: we share three best practices that you can apply in your organization) Join us on November 9 to get the inside scoop! What are you waiting for? Register today: sfdc.co/serviceevent