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As a admin, i have created a folder and shared the folder viewing access to an user. it was working fine for some time. Now it is not working. i have tried removing and providing the access again. But, the user is unable to access the report. It is saying, 

"Looks like you don't have access to the report. Ask your Salesforce admin for help." 

 

How to resolve the issue? 

 

#Salesforce Admin

2 answers
  1. Oct 6, 10:21 PM

    Above are good troubleshooting steps.  

     

    Also check that the user has access to all fields used in filters or grouping as this will cause load issues.  

    Lack of access to a field or just a column in a report shouldn't be an issue.

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