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I create an org and i am assigned as system admin here in the org further i created different user with login access policies enabled as user login of admin but when i logging in its jump it to admin profile not to the user. why?     

2 answers
  1. Sep 7, 5:47 PM

    Hi @Rohit .

     

     

    If you are trying to test the newly created user's access using Login As, first make sure you are actually using Salesforce's Login As feature rather than logging in with the administrator's own username/password. 

     

    As a System Administrator, go to:

    Setup → Users → Users → find the user → Login 

     

    Salesforce will then open the org in that user's context, so you can verify the user's actual profile, permissions, and access. The Login link is available when the user has granted login access to the admin, or when Administrators Can Log in as Any User is enabled.  

     

    You can enable it from:

    Setup → Login Access Policies → Administrators Can Log in as Any User

    Save the setting. Salesforce requires the appropriate admin permissions, including Modify All Data and Manage Users, for this capability.  

     

    Also, if you are testing the user's permissions, check the user's Profile, Permission Sets/Permission Set Groups, License, and Role. These determine what the user can actually access. 

     

     The user's profile doesn't change when you use Login As. You are simply viewing Salesforce as that user. So if you see the System Administrator profile while logged in, make sure you are not simply using the administrator's session or credentials instead of the Login option from the User record. 

     

    Hope this helps! 👍

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